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Mr. Claims
- Finance
- Miami, FL
About this business
We are a team of professional Public Adjusters specialized in the representation of homeowners’ interests in the insurance claim process.
Location details
1695 NW 110th Ave Suite 219, Miami, FL, 33172, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
**WARNING: ************ is holding MY MONEY hostage!**I made the mistake of hiring this public adjuster in early 2025 for hurricane damage from last year. After months of work, they secured a $34,000 settlement in May 2025. They've already taken their commission (approximately $9,000), leaving me with $25,000 that should have been in my hands immediately.**It's now JULY 2025 - over 2 months later - and they're STILL withholding my $25,000!****What They Did Right:**- Got the insurance settlement (the bare minimum of their job... read more
Esa compañia es un *****e no quieren enviarme los cheques de los dos reclamos que se tubo hace mas de 2 meses la cantidad de dinero es 18,508.43 dolares segun me dieron un numero de tracking de USPS y la oficina de correo dice que ese numero no existe nunca devuelven llamadas y el mismo dueño de Mr. Claims tambien es dueño de Faster claims yo los denuncie con el departamento al consumidor y al estado de la florida los reclamos estan a nombre de mi papa una persona mayor y ellos le gusta abusar de la gente y quedarse con el d... read more
Business response:
Dear *******, Thank you for sharing your experience. We sincerely regret to hear about the inconveniences you have faced. We deeply value our customers, especially those like your father who are seniors. We are committed to resolving any issues and ensuring that all claims are handled with the attention they deserve. We would appreciate it if you could contact us directly so we can investigate your case and find an appropriate solution.
Mr. Claims is a total *******. My check was sent back to them, and I still haven't received my payment. Every time I call, I get a different story, and I'm just being given the runaround. I'm extremely frustrated with how Mr. Claims has treated people unfairly, especially within the ****************** It's ridiculous and takes advantage of those in need. LIERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!They rush you to sign the contract call you and email you on and on. When I called the mortgage insurance and a... read more
They are the worst. I have been waiting over 2 years and in July my insurance paid and they have me with a round about to release check to me. Now they put me on hold for over 50 minutes and then hang up. I even gave them a easy way to deposit funds and still no money. MR ********************** is a rip off
My check has been issued since June 2024 and I still have not received the payment, every time I call they give me a different story about when they are going to deposit the check in my bank, today I heard the latest story that they tell me that the person from the department that issues the payments no longer works there and that they do not have my bank information to deposit the check, then I asked them if my banking information who had it or if the person who left took my information, since it should be on a computer but... read more
What is going on?I spoke with the ***************** and they informed me the check was sent out two months ago directly to Mr. Claims. In addition it shows as the check being cashed already. i have not seeing any payment and been trying to contact them. No call back, no reply to emails, nothing.
Business response:
<p>Dear **** ******,</p><p>Thank you for reaching out and bringing this matter to our attention. I sincerely apologize for the frustration youre experiencing regarding the payment status.</p><p>We will immediately notify management and accounting to handle this matter internally!</p>
My husband and i were referred to this Company for some concerns we had about our home and A/**************** was our rep and he was very communicative and helpful. we quickly got everything fixed and our claims were all successful. The checks did take a little long and we did call many many times and always got the same response that it was coming then it finally came and it was a huge financial help. ****** was great!
Business response:
Thank you so much for sharing your experience. We're thrilled to hear that ****** was very helpful and that he was able to address your concerns with your home and A/C. We understand that waiting for the checks can be frustrating, but we're glad to know they eventually arrived and provided significant financial support for you. We appreciate your patience and trust in our team. We look forward to assisting you again in the future! Best regards,<br style="--tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0... read more
One of the worst companies I have ever dealt with. They have sat on my checks for over a month now. I call almost every day. They screen the calls and either do not answer or they answer and lie. They are telling me every day that they are depositing money into my account and it has been more than 6 weeks now. Each time the amount and day change.
Business response:
We're sorry to hear about your experience. We take customer feedback seriously and strive to improve our services. We will reach out to management directly so we can address your concerns and resolve this issue promptly. Thank you for bringing this to our attention.
*** mala experiencia . falta de comunicacion con el cliente,llevo 4 meses en los que me dan *** cita con el apreciador y el dia que corresponde no vienen y ni te avisan que no vendran ni tampoco el motivo por el cual cancelan la cita.ya hoy fue el colmo los llame media hora antes de la hora de la cita para confirmar y me dijeron que sip que era seguro que esperara y como ya es costumbre,TAMPOCO VINIERON..llamas para ver que esta sucediendo te dicen vamos a investigar y lo llamaremos en un rato y no lo hacen. es increible el ... read more
Business response:
Dear Mr. ************** sincerely apologize for the experience you have had with our service. Your dissatisfaction is completely understandable, and we want to assure you that we take your feedback very seriously. To address this situation, we have informed our inspections department, and they will be reaching out to you as soon as possible. We appreciate your patience and understanding as we work to improve our service and communication. Thank you for bringing this to our attention. We are committed to providing you with th... read more
Frequently asked questions about Mr. Claims
How is Mr. Claims rated?
Mr. Claims has a 3.6 star rating with 322 reviews.
When is Mr. Claims open?
Mr. Claims is closed now. It will open tomorrow at 9:00 a.m.
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