Mr. Appliance of Oconee

Kimberly M. 

on Birdeye

8 months ago

It has been two months of sheer hell....they came out in December to order parts, (2 parts for two different appliances), weather was not great for the one repairs, but I asked for first appliance to be repaired as scheduled that day. They said they could do that, but would be paying a SECOND service fee when the second part was delivered. I waited three hours the first day for repair, and he never showed up) I asked the owner of the company to contact me MULTIPLE times to discuss this situation, and the entire fiasco of get... read more

Arual R. 

on Birdeye

a year ago

horrible service. One excuse after another on why the part wasn't delivered...bottom line is tech didn't correct address prior to ordering. 2 weeks later still waiting for repair to be done...go elsewhere and save yourself the hassle 

Fanny Jane M. 

on Birdeye

a year ago

Things the 2nd time we have used. Mr. Appliance. I have rated them before and gave them 5 stars. The true test is can a business give the same exceptional service again. Mr Appliance did just that. From the online chat booking my appointment after hours on a Sunday to my texts and calls letting me know when my service person would arrive they deliver. Christian was out service tech and he is so conscientious about laying down a mat outside our door, using booties so he doesn’t track in dirt, keeping the area he is working on... read more

Sidney H. 

on Birdeye

2 years ago

Paul did a fantastic job and was extremely courteous. 

Mechelle Marie C. 

on Birdeye

2 years ago

https://www.facebook.com/MrApplianceCleveland?mibextid=ZbWKwL. The absolute worst service from the receptionist Jody and manager Dan. I have never delt with such incompetence in my life. Jody was rude and very unprofessional. I had to ask her 3 times to speak to the manager. She said what for!? I said you just called me 1 second ago. I finally got the "manager" Dan and explained the situation. He said what do you want me to do about it?! I said I had an appointment scheduled for 8/15/23 and rearranged my schedule so that ... read more

Sabrina T. 

on Birdeye

2 years ago

Paul, from Mr. Appliance of Knoxville, was very courteous, friendly, and helpful. He did an excellent job diagnosing the problem with my Frigidaire refrigerator and promptly fixed the problem. I will definitely recommend Mr. Appliance of Knoxville to my friends in Dandridge and Jefferson City. 

Tim W. 

on Birdeye

2 years ago

I paid Mr. Appliance approximately 425.00 to fix my dishwasher. After 4 trips to my house, and time off from work, the final result was that the dishwasher could not be repaired. They refunded me 135.00 of the fee, and I am left with a non working dishwasher. Unacceptable. I do NOT recommend their service.  

david_fish79@hotmail.com 

on Birdeye

2 years ago

This company does not consistently stand by the work they do. I would be very cautious before hiring them to do any service. They repaired my refridge and the part failed within 1 year. Although they came back to fix a second time, their repairs only lasted 9 months. They refused to come back and stand behind the return visit and repair. They wanted to charge for a full diagnostic and repair. Seems a little shady. 

Jeanne L. 

on Birdeye

2 years ago

Josh came out and did a total install of my freezer parts. He did not cut corners and just splice in. He totally replaced the parts. We are up and running, quietly. Thank you Josh Jbabe