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Mower Part Pros
- Hardware Stores
- Grand Rapids, OH
About this business
Location details
10008 Yawberg Rd, Grand Rapids, OH, 43522, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | 08:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
Absolutely shocked they had OEM parts in stock for my old Toro Wheel Horse mower. Thanks for the help.
OEM Parts shipped fast. I thought for sure the parts I ordered they would have to order them in but they must of had them in stock. I had them in 2 days!!!
DO NOT ORDER FROM THESE PEOPLE!!! No communication at all. Do not respond to emails and when you call they hang up. Very quick to take money from your bank account and that is the last you hear from them. Never received my merchandise. I am rating them one star only because they don't have negative star ratings available.
Business response:
My apologies. I actually don't see an email from you in our system. We had to order a couple of your parts in which takes 2-3 business days then shipped your order right out and upgraded the shipping to priority mail since we had to order in parts. I show your order was delivered 6/30 per tracking # **********************.
No communication. Phone numbers are not accurate in Paypal. I wouldn't recommend this co to anyone.
Where is my order? I have called and sent emails and still absolutely NO response.
Ordered repair parts and received an immediate confirmation on 4/27/2017. Now 5/10/2017 and have not received a shipping notice. Have left email and phone messages regarding order status and have not received any response. I will be contacting VISA to cancel my credit card charge to terminate this order. I would avoid doing business with this company.
I've ordered parts twice. The first time they had to order the part in and it shipped in 2 days. The second they had it in stock and I had a shipping notification an hour after I ordered.
Consumer beware. I was going to order a part from this establishment but decided to make a call first to check on shipping fees before I hit 'enter'. Fees were confirmed, delivery times were confirmed so I ordered it. Four days later I got an invoice for additional shipping fees. I wasn't willing to pay those fees and cancelled the order by way of conversing back and forth by email with the last email from them stating "ok, no problem. Sorry for the confusion." on 10/25/16. My problem now is I still have not seen a refund. A... read more
Business response:
While we do offer a low flat rate shipping option, on oversized items such as mower decks we have to charge an additional fee. Customer is now refunded and order is canceled. For any questions please email us for fastest responses. Thanks.
NO CUSTOMER SERVICE... BIG JOKE HERE... WONT ANSWER EMAILS OR ANSWER THE PHONE...
Frequently asked questions about Mower Part Pros
How is Mower Part Pros rated?
Mower Part Pros has a 2.2 star rating with 22 reviews.
When is Mower Part Pros open?
Mower Part Pros is closed now. It will open tomorrow at 8:30 a.m.
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