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Mountain Valley Home Comfort, Inc.

4.7

About this business

Location details

2064 Old Valley Pike, New Market, VA, 22844, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.7101 reviews
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Travis Franklin's profile image
Travis Franklin 
recommend  Recommended
4 years ago

We had a new heat pump and AC unit installed at our house. This company is top notch from their sales (Lauren Kaplinger) to their installers ( Otis & Noah). Otis was very knowledgeable. He setup and walked us through everything and answered all of our questions. Best part was, after they were done you couldn’t even tell they had been here other than the great new system they installed. I would highly recommend Mountain Valley Home Comfort. 

Sharon Morris's profile image
Sharon Morris 
recommend  Recommended
4 years ago

The service tech Jim Little was awesome very informative and answered all my questions.Very professional and friendly. I would recommend Mt Valley home comfort to all my friends and family. 

James D. Bailey's profile image
James D. Bailey 
recommend  Recommended
4 years ago

The team did a great job, and great P.R. 

Melissa Weaver's profile image
Melissa Weaver 
4 years ago

My experience with these people have been anything but amazing. About three years ago I purchased two ductless units from them. And from day one they have had issues. The one unit has ruined my wall. I have had to call them every year to come out to fix the issues. Last year they replaced the pump on the unit. Again I had to call them about the same problem. They charged me 89.00 to come out to look at the unit and the repair guy Jeff asked me for a ladder. What?? So let me get this straight.. Your charging me a 89.00 for an... read more

ChrisandEmily Stroop's profile image
ChrisandEmily Stroop 
recommend  Recommended
4 years ago

Our landlords use Mountain Valley Home Comfort. Let me just say, we have had nothing but the best service from them. Our pump went out on our ac unit late this afternoon. Nate was so nice and had excellent communication and stayed in touch to let me know when the Technician would be coming! When Jeff got here after 9 pm, he had it fixed in no time! Now my family and I will sleep good tonight! Thank you guys so much for always keeping my family comfortable in our home! 

Peggy Simmons's profile image
Peggy Simmons 
recommend  Recommended
4 years ago

Our first experience with this company and it has been awesome! Nothing but great things to say about the entire staff and the wonderful products. Our home is over 23 years old, the air conditioner died on a very hot day (of course). Called Mountain Valley they sent a serviceman out to check the system and advise us of our options. We decided to go with a new unit, that’s when we met Charles Sipe who came out and explained the new systems and what they could do and answered all of our questions. We decided to go with a new e... read more

Business response:

We appreciate the kind words Mrs. Simmons! Thank you for the opportunity to work with you and Mr. Simmons! 

Peggy Simmons's profile image
Peggy Simmons 
recommend  Recommended
4 years ago

Our first experience with this company and it has been awesome! Nothing but great things to say about the entire staff and the wonderful products. Our home is over 23 years old, the air conditioner died on a very hot day (of course). Called Mountain Valley they sent a serviceman out to check the system and advise us of our options. We decided to go with a new unit, that’s when we met Charles Sipe who came out and explained the new systems and what they could do and answered all of our questions. We decided to go with a new e... read more

Business response:

We appreciate the kind words Mrs. Simmons! Thank you for the opportunity to work with you and Mr. Simmons! 

Steven Black's profile image
Steven Black 
recommend  Recommended
4 years ago

Excellent service! We’ve had many issues from our HVAC unit, and every time we’ve called them, Mountain Valley has been beyond helpful. They came highly recommended from a friend, and I in turn would highly recommend them to anyone needing HVAC service. 

Business response:

Thank you Steven! 

Mary Beth Anderson's profile image
Mary Beth Anderson 
recommend  Recommended
4 years ago

You got to my house fast and I was so pleased because my furnace was not working right. Thank You! 

Business response:

Thank you so much 

Frequently asked questions about Mountain Valley Home Comfort, Inc.

How is Mountain Valley Home Comfort, Inc. rated?

Mountain Valley Home Comfort, Inc. has a 4.7 star rating with 101 reviews. 

When is Mountain Valley Home Comfort, Inc. open?

Mountain Valley Home Comfort, Inc. is closed now. It will open tomorrow at 7:00 a.m. 

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