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Mountain Valley Home Comfort, Inc.
- Contractors
- New Market, VA
About this business
Location details
2064 Old Valley Pike, New Market, VA, 22844, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWe had a new heat pump and AC unit installed at our house. This company is top notch from their sales (Lauren Kaplinger) to their installers ( Otis & Noah). Otis was very knowledgeable. He setup and walked us through everything and answered all of our questions. Best part was, after they were done you couldn’t even tell they had been here other than the great new system they installed. I would highly recommend Mountain Valley Home Comfort.
The service tech Jim Little was awesome very informative and answered all my questions.Very professional and friendly. I would recommend Mt Valley home comfort to all my friends and family.
The team did a great job, and great P.R.
My experience with these people have been anything but amazing. About three years ago I purchased two ductless units from them. And from day one they have had issues. The one unit has ruined my wall. I have had to call them every year to come out to fix the issues. Last year they replaced the pump on the unit. Again I had to call them about the same problem. They charged me 89.00 to come out to look at the unit and the repair guy Jeff asked me for a ladder. What?? So let me get this straight.. Your charging me a 89.00 for an... read more
Our landlords use Mountain Valley Home Comfort. Let me just say, we have had nothing but the best service from them. Our pump went out on our ac unit late this afternoon. Nate was so nice and had excellent communication and stayed in touch to let me know when the Technician would be coming! When Jeff got here after 9 pm, he had it fixed in no time! Now my family and I will sleep good tonight! Thank you guys so much for always keeping my family comfortable in our home!
Mountain Valley Home Comfort, Inc. from New Market , Va. was called to our home. The outside unit for our central air conditioning needed service ...was not cooling. Jim ...the technician was sent to our residence . He was about 2 hours......first said a coil was leaking and needed charging. Then he came back with another report and said the compressor was locked up . He gave us a bill for 475.00 and fixed nothing !!! He also told us we needed a new unit and this one is only 5 years old . He told us to call the office to see... read more
TRIED TO SELL ME PARTS THAT ARE NOT IN MY UNIT! Called them for no A/C and was told I needed 3 parts with a quote of $1100. I purchased my unit from my place of employment so I ordered the parts for a cost of $172.00 and had them replace. Quote I was given to replace was reasonable for 3 hours of work. Tech worked for 1 hour and still demanded original quote amount. The amount I was charged is 3 times DC COMMERCIAL HVAC Service rates! 2 hours later and still no cooling. Called them back and they returned the next day and I w... read more
Our first experience with this company and it has been awesome! Nothing but great things to say about the entire staff and the wonderful products. Our home is over 23 years old, the air conditioner died on a very hot day (of course). Called Mountain Valley they sent a serviceman out to check the system and advise us of our options. We decided to go with a new unit, that’s when we met Charles Sipe who came out and explained the new systems and what they could do and answered all of our questions. We decided to go with a new e... read more
Business response:
We appreciate the kind words Mrs. Simmons! Thank you for the opportunity to work with you and Mr. Simmons!
Our first experience with this company and it has been awesome! Nothing but great things to say about the entire staff and the wonderful products. Our home is over 23 years old, the air conditioner died on a very hot day (of course). Called Mountain Valley they sent a serviceman out to check the system and advise us of our options. We decided to go with a new unit, that’s when we met Charles Sipe who came out and explained the new systems and what they could do and answered all of our questions. We decided to go with a new e... read more
Business response:
We appreciate the kind words Mrs. Simmons! Thank you for the opportunity to work with you and Mr. Simmons!
Frequently asked questions about Mountain Valley Home Comfort, Inc.
How is Mountain Valley Home Comfort, Inc. rated?
Mountain Valley Home Comfort, Inc. has a 4.7 star rating with 101 reviews.
When is Mountain Valley Home Comfort, Inc. open?
Mountain Valley Home Comfort, Inc. is closed now. It will open at 7:00 a.m.
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