Mountain Run Apartments

Elevated Floors 

on Google

a week ago

Management here will squeeze every dollar they can out of you. Doesn’t matter if it’s their mistake — they’ll still find a way to charge you for it. We finally moved out because the way they treat tenants is just draining. Save yourself the headache and look somewhere else. 

Nadia Narvaez 

on Google

a week ago

We recently moved out, and I’m extremely disappointed with how management treated us before and after leaving. They’re now charging $405 for tub resurfacing, even though the tub was already scratched when we moved in. On top of that, management gave our address to another person while we were still living there, and that person ended up putting the utilities in their name. Because of their mistake, we were later charged $250 in “vacant fees.” They also try to find anything to charged you extra from pest control that never ev... read more

zachary schetselaar 

on Google

2 weeks ago

Lived here for 9 months and have a lease for a year. Reason being we had to move out early is because like mentioned in other reviews there are loads of ELM bugs. We paid for pest control monthly but called in and they said we had to get on a list to get pest control. They then said they treated them with an illegal pesticide that was very hazardous. I have all the phone calls recorded and even said they should not be using that chemical they used. They are now making us pay a move out fee of an extra 63$ on top of losing ou... read more

Max Christopherson 

on Google

4 months ago

The AC barely works even after they replaced it. They charge you a pest control fee and then the apartment is still full of bugs all summer. They charged me fees each month for "renters insurance non compliance" even though I bought exactly what they told me to and showed it to them a dozen times and got confirmation each time that the fee would not show up the next month. Just avoid this place. I will happily edit my review if I can at least be refunded of these unjust fees. 

madeline Baker 

on Google

5 months ago

I lived here in 2023 and i’m still dealing with the consequences… I went to work one day and came back to the locks being changed, no notice, no consent, two people who weren’t on the lease had keys and i didn’t even know. The maintenance man moved my stuff out of my room and moved someone else’s stuff in. I’ve tried to work with mountain run and their attorneys and they are saying it was “my fault” even though i have texts of them admitting they changed the locks and shouldn’t have. I’m now being SUED and garnished for $10,... read more