Mountain Creek Apartments

L Carrasco 

on Google

a month ago

I lived here for over three years, and unfortunately, it has quickly deteriorated. It may look nice from the outside, but the management is a major issue. During my time, there were three different managers, and the current one seems overly focused on towing vehicles rather than addressing tenant concerns. Communication is a struggle—he prefers emails and repair request forms that rarely lead to any action. The landscapers often seem more interested in napping in the carport than maintaining the grounds. While parking is som... read more

Tyler Broughton 

on Google

2 months ago

I’ve been a tenant here for a year now, always paying rent early or on time, and never had a complaint filed against me. Unfortunately, recent events have forced me to share my experience publicly. On July 11, 2025, I reported a slab leak, loss of hot water, and roach activity. Despite multiple follow-ups by email on the 13th and 15th, we were left without hot water for five full days before a plumber finally arrived on July 16. That same day, I received an “emergency water shutoff” notice at 10:18 a.m. — after the water had... read more

Tyler Broughton 

on Google

5 months ago

• Management: The property manager, is fantastic. She’s responsive, professional, and always returns calls in a timely manner. • Maintenance: The maintenance team is reliable and attentive. Any issues we’ve had—like a backed-up sink or AC problems—have been taken care of quickly and professionally. • Laundry Rooms: The laundry rooms were recently upgraded to work with a mobile app, which makes the whole process much more convenient. You can even get notifications when your load is finished. • Common Areas, pool & Playground:... read more

Ashley Johnson 

on Google

6 months ago

I do not recommend it. The apartment complex is loud, and I can't get any rest with loud music playing all the time. The apartment manager doesn't do anything to help. The laundry area is always trashed. 

B L 

on Google

a year ago

Roaches in buildings. All my neighbors in my building have roaches. They need to fumigate tent the whole building but don't do anything except spot fumigate each unit. This doesn't work. The roaches are in all of the walls. This complex has become increasingly disgusting because of the trash areas, lack of pool enforcement, parking, and roaches. It's no wonder they can't rent any buildings out while jacking up the rent prices over the last few years. This complex is completely neglected and mismanaged.