Mount Sinai Express Care - Queens

Rey S 

on Google

a month ago

The upside is that there was no wait to be seen and space was wonderful. However I had a very disappointing experience with the provider . For context, I came in with worsening abdominal pain x 2weeks. I had an outside ultrasound report that recommended further MRI imaging if there are still concerns. However, this provider didn't offer any workup at all. The website says theres an ultrasound available but this provider said there actually isn't so he couldn't do one here. When I asked about next steps, the provider consider... read more

Sepehr Hamidzade 

on Google

a month ago

Be incredibly careful with the billing practices at this urgent care. I came in experiencing pain and was rushed through signing a digital tablet at the front desk without any clear, verbal disclosure of their fees. I later received a massive bill that included a sneaky 'Emergency Room / Facility Fee' just for walking through the door, which violates NY state transparency laws since it wasn't disclosed to me upfront. On top of that, they hooked me up to an IV that I never requested, didn't consent to, and that didn't even he... read more

Jada Henry 

on Google

2 months ago

On March 14, I saw Dr. David Fernandez for flu-like symptoms that had lasted too long and developed into new symptoms. I tested negative for COVID-19, the flu, and pneumonia with a chest X-ray. One of the new symptoms was inner ear pain and clogged ears. I mentioned these to the doctor, thinking I had an ear infection, but he checked my ears and said they were fine. He prescribed one medication for a cough. I felt confused because I was experiencing severe sinus pressure headaches and ear pain. A few days later, my hearing i... read more

Alex Mircea 

on Google

2 months ago

BE WARNED: this location is listed under "Urgent Care/Walk-In" on Mount Sinai's own website, but the physician charge is billed as an emergency visit. I came in for something minor in January 2026 expecting my $75 urgent care copay. Instead I got two bills — a $75 facility copay (correct) and a separate $213 physician charge that was coded as emergency medicine and applied to my deductible. I called Aetna and they confirmed the claim was submitted as an emergency visit and told me Mount Sinai needs to correct it. When I call... read more