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Motor Works has been providing quality auto repair in DeKalb, IL since 1984. We are a family owned business delivering honest, professional and courteous auto repair and maintenance services to the people of DeKalb, Sycamore, Cortland, Malta, Waterman, Shabbona and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Motor Works employ today’s latest automotive technology and are equipped to handle all major and minor repairs on import, domestic, and classic cars and trucks. Come ... read more
316 E Taylor St, DeKalb, IL, 60115, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I’ve been going to Motor Works the whole time I lived out in Dekalb! They were always very friendly and would always offer a ride to where I needed to go while they worked on my car. I recently made the bold move to get up and drive all the way across the country to California to pursue some life long goals. I had to get my car all ready for the trip. Motor Works not only got my car in top shape for the long trip they were very supportive and helped me on prices a lot and had my best interest in mind. If this shop hadn’t hel... read more
Business response:
Chase, no matter how far away our customers move, they are still part of our family. You carry our heartfelt best wishes on your pursuit of new goals. Thank you for the kind words, and keep in touch. We are hear to assist with car advice or any other way we can. Don't ever be reluctant to pick up the phone. Thanks again. Marty-
Shout out to Motor Works for finding a tar-covered stone that made my car screech today. They quickly found it and didn't charge me a penny!
Business response:
Hi Barbara. Your thoughtful words are more than payment enough. When you walk through our door, we see family. Thanks again. Marty-
They took care of my car for at 5 years, they always did a great job, and some of the nicest people to talk to,....Miss Lesley.
Business response:
Martin, I so appreciate your confidence in us. Thank you. Marty-
I dropped off my car Monday night for an alignment and to have a check engine light fixed. My car sat until 1230 Friday afternoon, all that was done was the alignment and that wasn't done until Friday morning. Unfortunately now my steering wheel has a vibration at 60 MPh that didn't exist before. I heard good things about this place and everyone seemed nice. Don't be fooled. Go somewhere else. Edit: I talked to the owner Marty and he apologized and stated that they had the wrong number for me, this is why the work wasn't com... read more
Business response:
Eric, thank you for making contact with me. I personally was so concerned over your poor experience I called and left a message on your number both Sunday and today. I will message you privately to see if the number is right. Please trust both the staff and I have made numerous attempts to contact you.
I took my Volvo to the Volvo dealership and after they failed to diagnose the actual repairs needed, I called Motor Works and they were spot on. True professionals to their trade. I highly reccomend Motor Works to anyone looking for repair service .
Business response:
Maria, I deeply appreciate you taking the time to review Motor Works. It's lovely to have someone new in our family. I'll share something with you. We are a little Volvo crazy at Motor Works. My wife and I owned a Volvo, my son now drives our Volvo, on…See More
I was having issues with my Volkswagen Jetta. Called and spoke with Dan Thursday morning and he was able to get me in same day. He called a few times throughout the process to keep me updated on progress and got everything wrapped up Friday afternoon. I will defiantly be coming back for my auto needs.
Business response:
Hi Christopher. Man, I can't believe I'm so late in thanking you for your wonderful review. Please accept my sincerest apologies for being such a putz, and do understand how important you are to us at Motor Works. Thanks once again, Marty-
Motor Works has a 4.8 star rating with 758 reviews.
Motor Works is closed now. It will open tomorrow at 8:00 a.m.
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