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500 Race St, San Jose, CA, 95126, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
With the new management under Amanda Macias Mosaic service is going above and beyond to help support and resolve residents concerns and issues. I applaud her work and the leasing offices customer service under her lead
Wouldn't recommend even if free!!! Stay away. These guys are the worst; fire alarms go off at random times, no notice, no update. Dirty apartments, they call them self luxury.... disappointment is an understatement. Edit Feb 27th 25 For Ev users, only 2 charges available and God forbid you have to use it. As they will charge you 2$/h and it's an extra slow charger. 1/10A. So overnight is about 20$ for just 27KWh. Edit June 23ed 25 It's almost up the yearly contract ... however, somehow, I have accumulated debt that was sold ... read more
Please take the reviews seriously and avoid Mosaic Apartments. While we lived there we had the same issues and threats to our safety that other tenants are reporting - our car was broken into while parked in the garage, the security cameras were non functioning, doors to get into the garage often broke and let anyone trespass, strangers pounded on our unit door asking to be let in, cockroaches infested our unit from poor upkeep of the unit below us, fire alarms blared in the middle of the night, etc. We happily moved out. No... read more
started being lazy and stopped replying to my emails despite clearly stating that they would work with me once i filed a police report, which i did and followed all their instructions + provided all relevant information required by mosaic promptly. atrocious and unreachable customer service. edit: it is easy for them to copy and paste generic responses to google maps reviews, but not actually be helpful and cooperative. listen to the other reviews and don't give them business. it will save you time, money, and effort.
started being lazy and stopped replying to my emails despite clearly stating that they would work with me once i filed a police report, which i did and followed all their instructions + provided all relevant information required by mosaic promptly. atrocious and unreachable customer service.
Mosaic has a 2.8 star rating with 118 reviews.
Mosaic is open now. It will close at 6:00 p.m.
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