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Morgan & Morgan

3.6

About this business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you the best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $15 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if... read more

Location details

101 S Reid St Suite 304, Sioux Falls, SD, 57103, United States

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3.6589 reviews
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Jimmy A's profile image
Jimmy A 
2 years ago

Message sent to: Good Afternoon Mr. Morgan, Four months ago I retained Attorney Albert *******, for a injury case and Attorney Sarah ****** for a product liability case..The incident transpired on (6/27/2022), Four months later, (after keeping all the doctors appointments), I am told that neither no longer represent me and what was the reason..Can you please explain what is going on and why all of a sudden, I have no representation and stuck with medical bills from appointments, the lawyers so addamately, asked me to ke... read more

Business response:

Although as a firm we strive to assist everyone we can, in some cases we unfortunately do have to discontinue representation. It would not be appropriate for Morgan & Morgan to publicly discuss the specific reason for declining representation in this or any other case. I wish you all the best, Tariq (cx@forthepeople.com / 888-488-0018). 

Joann F's profile image
Joann F 
2 years ago

The worst. I'm sorry I paid them to do some work. The person that answers the phone needs an attitude adjustment. Waiting since June to hear about my case, they claim it was filed. But court claims it was not filed. Will not recommend them. 

Business response:

This is Tariq from the Client Experience team and I am sorry to hear about your experience. Please reach out to my team so we can locate your file to further assist. We strive for excellent customer service and if there is something amiss, we want to make it right. Please reach out to my team at cx@forthepeople.com or 888-488-0018 Looking forward to hearing from you! 

Daniel R's profile image
Daniel R 
2 years ago

My case manager never called back or explained what I was signing. The documents just showed up in my email. I called customer service they connected me with the lawyer but then the lawyer charged me for the phone call when all I wanted was to talk to the case manager. Last, costs deducted on top of the 40% Attorney fee. What's the attorney fee for if not used for the case. Almost 1/4 of what was left went to costs. I don't think they are for the people more for their pockets 

Business response:

This is Tariq with the Client Experience team and I am sorry you feel that way. I have been able to locate your file and will be assisting you to address your concerns. If you need to provide any additional information, please feel free to contact a member of my team at cx@forthepeople.com or 888-488-0018. 

Imara D's profile image
Imara D 
2 years ago

For the people? My assigned attorney has horrible communication. Said that they saw I called but never called me back till 2 weeks laters just sent his paralegal. No update as and when I finally speak to the attorney he was speaking to me in the most condescending way. Like I was an inconvenience to him even though I am the client. Worst experience ever 

Business response:

Hi Imara, we're sorry to hear that we weren't able to provide you with the best experience possible. Your feedback has been received and has been addressed within the team. If you need anything further or have any other concerns, please feel free to call or email us at cx@forthepeople.com - 888-670-2630 Ashley 

Gwendolyn R's profile image
Gwendolyn R 
2 years ago

I m waiting on a settlement now through Morgan and Morgan and I won't recommend them to anyone they don't communicate professionally they don't give updates,It's hard to reach my supposedly lawyer no feedback, what's so ever,I had to get information from the person in this vehicle accident with me lawyer cause they didn't even use the same,then they quoted one amount turns out it's lower than that so I feel like some scamming going on at this point I m about to get the news team involved cause this is ridiculous been waiting... read more

Business response:

We are sorry to hear about your experience as that is not what we strive for and try our best to ensure that our clients have a great experience. However, upon reviewing your file, we have found that your legal team has gone above and beyond on your case with constant communication. I am sorry you feel you didn't receive a stellar experience when your case was indeed well-executed. All the best. Tariq 

Kevin V's profile image
Kevin V 
2 years ago

After reading these reviews me and my grandma are very concerned. She had a bad wreck back in October where a man had pulled out in front of her that ended with all airbags deployed and car totaled. She has multiple fractures and her whole body bruised. She's was hospitalized and has been to dr after dr since for her injuries and pain that she has been in. At first we were happy going with you guys but now y'all don't email back or call back and that seemed to have started once we let y'all know her treatment and all was com... read more

Business response:

Hello Kevin, we are truly sorry to hear about your unfavorable experience with our firm. We take negative reviews very seriously and will be addressing all concerns with the legal team. While we cannot discuss the specifics of your case in this open forum, if you want to share more about what issues you're facing, please feel free to email me at cx@forthepeople.com. -Ashley  

Chris K's profile image
Chris K 
2 years ago

I feel I made a HUGE mistake hiring Morgan and Morgan for my case. Their commercials make you feel warm and fuzzy about fighting for the little guy but it's not true; unless your case is worth millions. Had an accident back in Dec of 2021, was rear-ended sitting still at a red-light and my car was totalled. Long story short I went with M & M to fight for me and in the beginning, they were all in to get me compensated; asking $20,000. After not hearing from them for several months and 3 case managers later, I get a call they ... read more

Business response:

We are sorry to hear this as our client's experience is held to the highest standard. While we cannot discuss the specifics of your case in this open forum, we are truly sorry you feel you didn't receive a stellar experience. If you want to share more about this issue, please feel free to email or call our Client Experience Team to discuss it further. You can reach us at cx@forthepeople.com / 888-488-0018 - Judith. 

Barbara J's profile image
Barbara J 
2 years ago

I am so grateful to Morgan & Morgan for taking out the time to care for me and what has happened to me. They have advocated for me from day one and have communicated with me throughout this entire process. They have given me a voice! Thank you for protecting me when I didn't know how to protect myself!! 

Business response:

Barbara, thank you so much for the positive rating. We're always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 - Mike 

Connie D's profile image
Connie D 
2 years ago

My husband has had great success with M&M! We're very pleased with them and will continue to use them should the need arise. Big thumbs up! 

Business response:

Hi Connie and thank you for reviewing us and for your kind words. We will make sure to pass this on to the rest of the team. Have an amazing Holiday Season!! Judith - CX@forthepeople.com - (888) 488-0018. 

Frequently asked questions about Morgan & Morgan

How is Morgan & Morgan rated?

Morgan & Morgan has a 3.6 star rating with 589 reviews. 

When is Morgan & Morgan open?

Morgan & Morgan is open now. It is open 24/7. 

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