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Morgan & Morgan
- Legal
- Brunswick, GA
About this business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you the best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $15 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if... read more
Location details
777 Gloucester St # 400, Brunswick, GA, 31520, United States
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Hard to get in contact with ANYONE! They changed my case manager, lawyer, and legal assistant without notifying me in the middle of negotiations. They are not what they claim to be.
Business response:
Hello Taylor, we are deeply sorry to hear of your experience and understand how important it is to have a positive experience with us. We take your feedback to heart and would love the opportunity to make it right. While we cannot discuss the specifics of your case in this open forum, we would be grateful for the chance to learn more about your concerns and see what we can do to help. Please don't hesitate to reach out to us via email or phone so we can discuss this further. -Ashley cx@forthepeople.com (888)488-0018
This is the worst experience of my life. My case was settled one month and six months later I didnt have a check and when the check signature arrived. This firm took almost one half of the money. So that’s a beautiful story he tells on television. For my next case I’m hiring anyone out of college.
Business response:
This is Tariq with the Client Experience team and I am sorry you feel that way. I have been able to locate your file and will be assisting you to address your concerns. If you need to provide any additional information, please feel free to contact a member of my team at cx@forthepeople.com or 888-488-0018.
Warning do not use these people!!! I called them 2 days after my incident. The first team lost all evidence and didn't tell me anything that was going on. Just got a call that they are now dropping me bc it's 2 years later and they lost my evidence. Thats literally what the man said. He proceeded to tell me that they were going to drop my case. Bc the first team tried to settle. I Didnt have a clue that is what was going on. I told him what has been going on and what all has been said and he had the nerve to straight up call... read more
Business response:
Samantha, do show that you spoke with your attorney on 7/5 and per the notes on the file you are satisfied with the outcome. We strive for excellent customer service and if there is something amiss, we want the opportunity to review what has transpired. You can call or email me at cx@forthepeople.com or 888-488-0018 Looking forward to hearing from you! Tariq
The lawyer's are intelligent and able to win a case but after the case settles, you are no longer important and there is no response or correspondence when you reach out. They have a compliant line which they are required to call you back or respond within 72 hours. It has now been one month and have never received a call back or email on the case. Received delinquency letters from CMS and threats to be sent to collections and it took three weeks for them to tell me to "ignore" and it didn't matter, CMS knew they were workin... read more
Business response:
Hello Sam, we are sorry to hear about your unfavorable experience with our firm. We strive to provide the best service to our customers. We would love to speak with you more about your rating and see what we can do to improve. Please feel free to call or email so we can do our best to further assist you. - Tariq - cx@forthepeople.com / 888-488-0018.
Morgan & Morgan is not for the people. 10 years ago I hired Morgan &Morgan to represent me,and it was the worst experience, no contact for months and months, until I call them, and after waiting for a response I have to talk to different Paralegals, after all was said and done "After 10 years" later, case was won, Morgan &Morgan got their money I haven't received anything. It was like I didn't matter to them. For the people, is just a BS slogan. I would not refer Morgan & Morgan to no 1 ever.
Business response:
This is Tariq with the Client Experience Team and I am truly sorry to hear about this; no client should feel like this as we strive for excellent customer service. Rest assured, I have located your file and will address with the supervisor. I'll make sure we get a call out to you to get your questions answered. Should you need further assistance, please contact the Client Experience Team at cx@forthepeople.com or 888-488-0018.
I would never recommend Morgan & Morgan even to my worst enemy. Lack of communication and lack of understanding. They sont me to a chiropractor. Chiropractor sont me for mri. I was deemed totally disabled. Lost my job, lost my place to live???? Now I am currently homeless sleeping in my vehicle. My calls and messages go unanswered. All of this is extremely frustrating and disappointing. NO STARS!!!!
Business response:
Hello Schronda, we are deeply sorry to hear that your experience with us was not up to our usual high standards. We understand that our clients place their trust in us, and it's disheartening to hear that we fell short in your case. Although we cannot discuss the specifics of your case in this open forum, we would love the opportunity to speak with you directly and make things right. Please don't hesitate to email or call us to discuss your concerns further. -Ashley cx@forthepeople.com (888)488-0018
Had ssdi claim with them and my case manager did not work for them anymore and I was not notified my time ran out and I had no claim anymore, no communication.
They have been my attorney for almost 3yrs. It's always impossible to get them to respond to call or answer any! They received part of the settlement took their portion but put the rest in an escrow account wich is gathering interest that they will keep. So they get extra$$ on top of the percentage they already took. This entire experience has not been all that great .
Frequently asked questions about Morgan & Morgan
How is Morgan & Morgan rated?
Morgan & Morgan has a 4.1 star rating with 1,118 reviews.
When is Morgan & Morgan open?
Morgan & Morgan is open now. It is open 24/7.
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