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Morgan & Morgan
- Legal
- Phoenix, AZ
About this business
As America's Largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to fight to get you the best results. For over 35 years, Morgan & Morgan has been fighting for the people and has recovered over $25 billion dollars for clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan ... read more
Location details
2355 E Camelback Rd Suite 335, Phoenix, AZ, 85016, United States
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The lawyer's are intelligent and able to win a case but after the case settles, you are no longer important and there is no response or correspondence when you reach out. They have a compliant line which they are required to call you back or respond within 72 hours. It has now been one month and have never received a call back or email on the case. Received delinquency letters from CMS and threats to be sent to collections and it took three weeks for them to tell me to "ignore" and it didn't matter, CMS knew they were workin... read more
Business response:
Hello Sam, we are sorry to hear about your unfavorable experience with our firm. We strive to provide the best service to our customers. We would love to speak with you more about your rating and see what we can do to improve. Please feel free to call or email so we can do our best to further assist you. - Tariq - cx@forthepeople.com / 888-488-0018.
Morgan & Morgan is not for the people. 10 years ago I hired Morgan &Morgan to represent me,and it was the worst experience, no contact for months and months, until I call them, and after waiting for a response I have to talk to different Paralegals, after all was said and done "After 10 years" later, case was won, Morgan &Morgan got their money I haven't received anything. It was like I didn't matter to them. For the people, is just a BS slogan. I would not refer Morgan & Morgan to no 1 ever.
Business response:
This is Tariq with the Client Experience Team and I am truly sorry to hear about this; no client should feel like this as we strive for excellent customer service. Rest assured, I have located your file and will address with the supervisor. I'll make sure we get a call out to you to get your questions answered. Should you need further assistance, please contact the Client Experience Team at cx@forthepeople.com or 888-488-0018.
I would never recommend Morgan & Morgan even to my worst enemy. Lack of communication and lack of understanding. They sont me to a chiropractor. Chiropractor sont me for mri. I was deemed totally disabled. Lost my job, lost my place to live???? Now I am currently homeless sleeping in my vehicle. My calls and messages go unanswered. All of this is extremely frustrating and disappointing. NO STARS!!!!
After my accident, I didn't know who to turn to. MORGAN and MORGAN was the right choice for me and my family. If your in an accident, dot even think about it choose wisely the first time. M&M
I called Morgan and Morgan back in July 23, 2022. However now that the case has settled, and all checks have been in since March 2023 ,I can’t seem to have someone contact me about getting my funds. I’ve made several attempts to reach out, phone calls and emails .All I seem to get is the runaround from the customer care experience. No one seems to have a clue as to how to contact the attorney that was signed to me ,which I’ve never spoken with. I wish this review that I am writing was different…
They hung me out to dry. Horrible. Do not recommend. They are NOT for the people. At least they weren't for me. So very dissatisfied and disappointed with everything about my case.
Awful customer experience. No communication at all. They promise but they do not deliver. Awful very disappointed waisted few weeks of my time after car accident I should read reviews before being engaged. Never ever again I will have deal with Morgan and Morgan I am going to pull my case out asap and go to another attorney. I will tell everyone I know how Awful they are. Bunch of losers.
I would like to personally thank Stephanie Johnson for representing me in my auto-accident case. I really don’t think I could have gotten through these past 8 months without her expertise, kindness, and compassion towards helping others. She always kept me informed about the advancements in my case, and I never received one bill personally, as she made sure to handle all of my financial obligations to make this a very easy process. I ended up moving out of state after my accident, and Stephanie was quick to help me find doct... read more
It's not what I think it's what I know to be facts. I got ahold of Morgan and Morgan. On a Monday. At the end of my ph. Call I was feeling like everything was going to be fine. Only need to receive one call from ss office in The next day or two . An that was the last thing I had to do.. then all I needed to do was let them take care of the rest.. but I have never received that call or text. All I have gotten is no less than two calls a day just to be asked who I was. Then they say I see you have called before. An I say yes I... read more
Frequently asked questions about Morgan & Morgan
How is Morgan & Morgan rated?
Morgan & Morgan has a 4.4 star rating with 2,847 reviews.
When is Morgan & Morgan open?
Morgan & Morgan is open now. It is open 24/7.
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