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Moore John M MD

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3 reviews
|Health & Medical|Plano, TX 75075 United States

1600 Coit Rd, #103, Plano, TX 75075 United States

(972) 867-9135

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Dr. John Moore, MD is a Head & Neck Surgeon in Plano, TX. Dr. Moore was board certified by the American Board of Otolaryngology.

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3 reviews
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Steve review for Moore John M MD
Steve on Wellness

12 years ago

09/26/2011, 18:56 PM
The staff here goes out of their way to make you feel at home. They are truly genuine, friendly people. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better.
susan review for Moore John M MD
susan on Wellness

12 years ago

06/22/2011, 04:56 AM
I was happy to see that their office equipment was in good shape. I felt like everything was up to date and met safety standards. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I have more than once recommended them to my friends and people I've met. They are the best of the best!
prncs421 review for Moore John M MD
prncs421 on Yellow Pages

13 years ago

03/04/2010, 13:07 PM
My visit to Dr. Moore's office would have to be one my worst doctor visits EVER! What's sad is that it all started with my first phone call to there office. The girl on the phone stated that I would not want to come in on a Friday because I would have to see Dr. Moore's associate and she would not want her or any of her family to have a procedure done by him. Who says that????? Especially when they work for BOTH of the doctors!!!!! Well I had read good reviews on Dr. Moore so decided that I would still like to see him. I researched him and the only information that I could find involved ears and hearing aids. I called the office to confirm that he did fix deviated septoms and the lady confirmed that he does all ENT related procedures. I went in to his offfice after rushing 45 minutes from my job and was there from check in to check out 20 minutes. Keep in mind that includes waiting! He looked at my nose and said it was a complicated procedure and 10 years ago he would have fixed it but now there is a guy in the area who loves my kind of problem and I would best to see him. He then walked me up and I asked "so I owe you $40 (my co-pay) for you to referred to another ENT" and he replied.... "well Sweetheart that's my time". Horrible experience!!!! I did not go to one specialist to be referred to the same kind of specialist who LOVES my problem. He was unprofessional, rude and dismissive, and may I dare to ask what doctor refers to his patient as SWEETHEART?????
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