This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
MoonAcre Spa & Baths
- Spas
- Calistoga, CA
About this business
Location details
1880 Lincoln Ave, Calistoga, CA, 94515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 5:00 p.m. | |
| Tue | 11:00 a.m. to 5:00 p.m. | |
| Wed | 11:00 a.m. to 5:00 p.m. | |
| Thu | 11:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
It is so sad because I loved my masseuse and most everything else, until “Chris” decided to be condescending and rude. FYI: 1. They automatically add gratuity. I think this is shady practice and how do I know my masseuse is getting it? Plus, it’s not obvious. 2. All of the information they give for the day spa customers says to get there 2 hrs before your service to enjoy the pool. What an awful thing to not know that your aren’t allowed to go back after too late. We wouldn’t have come if we had known. We had a poolside lunc... read more
Business response:
Good morning, Dawn. We are so sincerely sorry that you had this experience. We're usually known for great service and we regret that we failed to live up to those expectations. If you're open to discussing further, please send your contact info to peter@calistogamotorlodge.com and our General Manager will reach out. We'd appreciate the opportunity to make things right. Enjoy the rest of your long weekend!
Frequently asked questions about MoonAcre Spa & Baths
How is MoonAcre Spa & Baths rated?
MoonAcre Spa & Baths has a 4.7 star rating with 31 reviews.
When is MoonAcre Spa & Baths open?
MoonAcre Spa & Baths is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com