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Monterrey Tile Company - SHOWROOM
- Flooring
- Gilbert, AZ
About this business
Shop our huge selection of travertine, limestone, granite, marble and shell stone landscape pavers and ledgestone which are displayed outside. Inside, shop our porcelain tile, ceramic tile, luxury vinyl plank, and accent tile for floor and wall. Shop our tile installation supplies at our Contractor's Desk.
Location details
225 W Baseline Rd, Gilbert, AZ, 85233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 4:00 p.m. | |
| Tue | 6:00 a.m. to 4:00 p.m. | |
| Wed | 6:00 a.m. to 4:00 p.m. | |
| Thu | 6:00 a.m. to 4:00 p.m. | |
| Fri | 6:00 a.m. to 4:00 p.m. | |
| Sat | 6:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very exceptional customer service by Camren and Tony at the contractors yard today, 11/5/2018. Both went out of their way to accomodate me. Camren with a coupon and Tony with swapping out some of the travertine pavers that looked to blonde to blend with the existing ones in my patio and the new tiles I picked up today. Pricing and selection were very competitive. Will be back if need any tile or pavers, etc in the future.
Service was great; salesman was great; very helpful. I went to several other tiles stores; and it may not have been the biggest or fanciest showroom; but they had really great prices compared to the other. I was looking to remodel a bathroom shower area; and had a certain budget. I was able to get great tile; colors; etc and still stayed within budget. Only issue I had; was for the backsplash tiles; we had 2 different kinds for different areas; both had to be ordered; but was told we could return the unused squares. Turns ou... read more
Earlier this year my wife and I were trying to decide which tile company we wanted to work with to help us in the remodeling of our master bathroom. We must have visited 10 different tile showrooms. We finally found Monterrey Tile. We first met with Wayne. This gentleman was the most knowledgeable, most professional and truly a consultative salesman. He listened carefully and gently guided us through the selection process for the right tile type, size, and color along with making suggestions regarding the shower floor, the w... read more
Not a good experience – I wish I would have had as good expereince as the other people on this board. I found Monterrey tile to be very dishonest. Bought some tile they called me 5 days later on the day the tile was to be delivered and said the price had doubled. Filed a BBB complaint and they won't even respond to it. Where is the owner now???
Business response:
This is certainly not the outcome we would have liked to have had. We have built our business on relationships with consumers & contractors and understand the value of a satisfied customer. There had been a miscommunication on what product was ordered. We did respond to the BBB and received notification of the claim being resolved 2/18/12.
Good Selection and Honest – This place is one of the best around. They have friendly salespeople and their prices are fantastic. Monterrey is one of the only shops around that actually have exceptional customer service because the company's owner is directly involved in the business, I would shop here and nowhere else for tile.
I'VE BEEN DOING BUSINESS W/MONTERREY EVER SINCE THEY FIRST OPENED. ABOUT 17 YRS AGO.I CAN'T BELIEVE HOW BIG THEY'VE GOTTEN. ALTHOUGH THEY'VE BECOME ONE OF THE VALLEYS LARGER TILE/STONE SUPPLIERS THEIR EMPLOYEES ARE KNOWLEDGEABLE AND VERY HELPFUL, BEST OF ALL, THEY TREAT YOU LIKE THEY'RE STILL "HUNGRY" LIKE THEY WERE 17 YRS AGO. CHECK MONTERREY OUT, YOU WON'T BE DISAPPOINTED. `+ + + + + + + + + + + + + + + + + + + +
Not impressed I've done two projects now with Monterrey Tile and have had bad experiences both times. The first time I had tile delivered and received a case of tile that was cracked all the way through the case. More recently I bought tile to do my backsplash, realized that I needed additional tile so I called ahead and was told that they had the tile I needed. When I got to the showroom, they didn't have the tile and told me to drive to their warehouse, which I did. When I got there they didn't have the tile I needed eithe... read more
great service Our landscaper sent us to Monterrey Tile to pick out travertine pavers for our patio. We didn't have very much time to find something but everything we needed was in stock. We also found travertine coping for our new pool to match the pavers. They delivered to our home the same week. My wife will be back to pick out tile for our master bath.
Satisfied Customer I order travertine for my floors and was happy to find out that they deliver. The driver was really helpful and he seemed to know what he was doing. The sales lady was nice too.
Frequently asked questions about Monterrey Tile Company - SHOWROOM
How is Monterrey Tile Company - SHOWROOM rated?
Monterrey Tile Company - SHOWROOM has a 4.7 star rating with 115 reviews.
When is Monterrey Tile Company - SHOWROOM open?
Monterrey Tile Company - SHOWROOM is closed now. It will open tomorrow at 6:00 a.m.
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