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Monro Muffler Brake & Service
- Auto Repair
- Norwich, NY
About this business
Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Save up to 50% over dealer prices on complete factory scheduled maintenance. From oil changes to brakes and belts, Monro’s experienced technicians can perform all of the required tasks to keep your vehicle running like new and your warranty in effect. Our Best Price Guarantee—we’ll beat any competitor’s advertise... read more
Location details
5607 NY-12, Norwich, NY, 13815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
NO SIR THEYARE DISHONEST AND I WIOULD APPROACH THE FEDERAL COURT FIR CLASSACTION TO GET TEOUBLICUNDERSTAND THAT THEY ARE CROCKS SO I DO GO BACK TI SIDNEY C HAM BER AND OHARRA ON HWY 7 THE BROOKER BROSLYNN ANDRAY AR TE BEST EVER BEEN BIRM AS MECHANICS SO STAY OUT IF NORWICH ALLL TOGETHERE THERE ISNI GOOD THIEVES
Recommendedthey are always on time and do a good job
Went in to have tire checked today, found out I needed four new tires because of wear. As promised I was out the door in less than an hour. Great job , thanks guys!
Called and got in the same day! didn't take forever for them to get my car in & out! prices are great as well... will definitely be back so worth the 45 min drive. big shout out to Tim & the other gentlemen there...Thank you so much.
HIRE A NEW PERSON AND GET RID OF WILL OR BILL. I WAS IN THERE TODAY AND HE WAS NASTY WITH ME. TOOK MY CAR IN FOR AC WORK AND HE STARTS YELLING. HE HOPE MY HUSBAND HAD ORDERED THE PART; HE HAD AND WAS TOLD TO HAVE THE CAR IN THERE AT 1 THIS AFTERNOON. WHEN I CALLED TO SEE IF IT WERE READY, AGAIN WITH THE NASTY ATTITUDE. WE WENT TO PICK IT UP AND WHEN I SPOKE TO HIM ABOUT HS ATTITUDE HE HAD A LOT ON HIM. I DON'T CARE, HE NEEDS TO TREAT THE CUSTOMERS WITH RESPECT. I HAVE SENT AN EMAIL TO THE HDQTRS IN ROCHESTER AND I WILL BE CO... read more
Business response:
We’re sorry that we failed to deliver the service you deserve. Thank you for taking the time to let us know. I would like to some more information, if I could, and provide any further assistance you require. Please call me toll-free at 866-787-5005. Theresa, Monro Muffler Customer Service
Went in for an inspection for my car which didn’t need anything except the inspection and they called to tell me that they were going to have to take one of the tires from the back and put it on the front because the alignment was off on the drivers side tire. They told me it was going to be $250 and if I didn’t do it my car was gonna fail. I told them no way I was going to do that they made me pay for the inspection and the next day I took it somewhere else where all they had to do was replace a bulb and it cost $17 which w... read more
Business response:
Our goal is 100% customer satisfaction. If you can give me a call toll-free at 866-787-5005, I can help resolve your complaint. Thank you. Theresa, Monro Muffler Customer Service
Business response:
John Dubois, thank you for the high star rating!
Frequently asked questions about Monro Muffler Brake & Service
How is Monro Muffler Brake & Service rated?
Monro Muffler Brake & Service has a 3.9 star rating with 183 reviews.
When is Monro Muffler Brake & Service open?
Monro Muffler Brake & Service is open now. It will close at 6:00 p.m.
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