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Monro Muffler Brake & Service
- Auto Repair
- Bellefontaine, OH
About this business
Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Save up to 50% over dealer prices on complete factory scheduled maintenance. From oil changes to brakes and belts, Monro’s experienced technicians can perform all of the required tasks to keep your vehicle running like new and your warranty in effect. Our Best Price Guarantee—we’ll beat any competitor’s advertise... read more
Location details
1801 S Main St, Bellefontaine, OH, 43311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish there was an option for negative stars. They busted my windshield by dropping a tool on it and said their corporate office would contact me to replace it within in 2-3 days. 12 days later and still no phone call— and when I followed up with the manager he said I needed to handle it with corporate— it was out of his hands. Nice customer service! DO NOT DO BUSINESS HERE!
Business response:
Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at 866-787-5005
I can't really say whether or not they do a good job because they didn't keep my appointment. I scheduled online and got the email confirmation, prior to my appointment. I show up and they tell me it will be at least an hour before they even start on mine, and that I could wait or reschedule. Since scheduling didn't work the first time around, I decided to take a pass on that and go elsewhere.
Business response:
We appreciate you bringing this experience to our attention. If you are willing, please contact us at 866-787-5005 so we can work towards a resolution. We look forward to hearing from you.
Business response:
Joshua Bell, we truly appreciate your honest feedback.
Hello Bellfontaine! My name is Rick Deis and I am the new Manager for your Monro Bellefontaine Store. I entered the Marine Corps in 1983 right out of highschool where I attended schools for mechanics. After the Marines I have been working in the private sector as a mechanic and earned my ASE Certification which I still hold today. We will be having a Customer appreciation day this Saturday 17 March 2018. I look forward to meeting and getting to know everybody. Please contact me at 937-593-7304 to make an appointment for your... read more
Business response:
Rick Deis, thank you so much for your high rating!
We had an appointment at 1 pm for four new tires. It is now 2:30 pm. They jacked it up at 1 and removed the tires and no one has been back to even look at it. It’s only a simple tire change....no alignment or anything else needed. VERY unhappy with the service. I would not recommend this business to anyone. If they hadn’t removed the tires I would have left and went elsewhere!!!! My son worked in Urbana Monroe for years and said it takes about 1/2 hour!! UPDATE: we got out about 3:05. Drove a couple blocks and there’s a wobb... read more
Business response:
Dianne Mosteller, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at 1*866*787*5005 so we may assist you in moving forward towards a resolution.
Frequently asked questions about Monro Muffler Brake & Service
How is Monro Muffler Brake & Service rated?
Monro Muffler Brake & Service has a 4.1 star rating with 293 reviews.
When is Monro Muffler Brake & Service open?
Monro Muffler Brake & Service is closed now. It will open at 9:00 a.m.
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