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2555 Elida Rd, Lima, OH, 45805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went to Monroe for an alternator change a few months ago. I was told 1hr left when I arrived to pick my car up. It was about 6hrs later that the mechanic was finally ‘done’. I listened to him scream, curse, throw and slam things the entire time. He handed me the keys and just left. I broke down on the way home. He never tightened my battery terminals, broke the clip holding the new alternator and had all my wires crossed and tangled. I had to pay another shop to repair this. Cost $200 (Monroe has still NEVER PAYED ME BACK ... read more
Very poor service and does not care about potential customers. Would not trust them.
Joe was extremely rude and unprofessional. He was not only rude to us, but to another customer that came in and a customer that called to inquire about a service. I don’t usually write reviews, but this one needed to be written. We came in and he was upset that the car was an enterprise rental. When he went out to get it he couldn’t find it so my boyfriend opened the door to let him know which car it was and he was rude with him about it. A customer called and asked about a service and he told them he had other things to do ... read more
My car broke down in the middle of an intersection. Monroe helped me get my car back up and running by the next day. THANK YOU Monro.
Monro Muffler Brake & Service has a 4.4 star rating with 314 reviews.
Monro Muffler Brake & Service is open now. It will close at 6:00 p.m.
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