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Momentum Chrysler Dodge Jeep Ram
- Auto Repair
- Vallejo, KY
About this business
Love Field Chrysler Dodge Jeep RAM serving Dallas, Plano, Arlington and Irving, is the official location for all of your Chrysler Group Vehicle sales, service and parts needs. Are you ready to experience that new car smell? At Love Field Chrysler Dodge Jeep RAM in Dallas, TX we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! At Love Field Chrysler Dodge Jeep RAM we are dedicated to satisfying you. This is true from the moment we hand you the keys to your new... read more
Location details
1001 Admiral Callaghan Ln, Vallejo, KY, 94591, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Worst service I have ever had. Took my car in for a radiator problem on Monday morning. Still waiting to get it back. Took three days just to get the warranty clearance. I was told multiple times that I did not have a warranty. I had to call the warranty company myself. They told me they spoke to the girl and gave her my info. Still have not gotten my car back. Ummmm day 4 now. I even called and left a message for the service manager and surprise no response. Will never go back to this place again. Stay away. Lol
WORST EXPERIENCE EVER!! I RECOMMEND AVOIDING THIS JOKE OF A PLACE AT ALL COSTS!! THEY TAKE MONTHS TO PAY OFF TRADE INS,AVOID PHONE CALLS,LIE,LIE,LIE, THIS LOCATION DOES NOTHING WHEN EMPLOYEES STEAL FROM PEOPLES BELONGINGS,COMMIT FRAUD,EMPLOYEES ARE PAID TO CREATE FAKE YELP REVIEWS TO NAME SEVERAL THINGS AND THERE IS MUCH MUCH MORE!
The manager looks like chuck from street outlaws!
Business response:
Hi, Vincent. We're disappointed to see that you feel dissatisfied with your experience at our dealership. If you would be willing to give me a chance, I'd like to help you to the best of my abilities. Please feel free to contact me at your earliest convenience or send me your contact information so that I may reach out to you. Best, Tony Rahimzadeh, General Manager, Momentum Chrysler Jeep Dodge Ram Vallejo, trahimzadeh@momentumautogroup.com, 707-416-4852
Business response:
Hi Bintu, Thank you for telling us about your experience. We always want to provide prompt service and return cars to our customers as soon as we can. We want to help you get this resolved as soon as possible, would you please contact me when you get a chance? Best, Daniel Gawronski, General Manager, Momentum Chrysler Jeep Dodge Ram Vallejo, dgawronski@momentumautogroup.com, 707-416-4852
What service??? I bought a truck. Paid for the maintenance. The 1st time was a 2 hr wait. The 2cnd. 2:15 hrs. It's worse than poor service. Never going back. Also. Repeated calls and messages go unreturned. HELLO. IS ANYBODY THERE TO DO THERE JOBS?!!
Business response:
Hi Rick, Thanks for your review. Providing service that keeps your car running and excellent customer service are integral to our business. We know how important our customer's time is, and we are disappointed to hear that you felt your wait was longer than it should have been. We would love to discuss this, and show you that we are here, so please feel free to reach out when you have a chance. Best, Daniel Gawronski, General Manager, Momentum Chrysler Jeep Dodge Ram Vallejo, dgawronski@momentumautogroup.com, 707-416-4852
I had a wonderful experience today at the service dept. I just bought a used Jeep Cherokee after driving my Ford for 12 years so I have not been to another dealership in some time. I needed a lug nut that had broken off while getting new tires at Benicia Big O. That is a different review with far fewer stars. Stopped by on Sat the nice gentleman in Parts had the part and took my car back to have it put on. No charge and done in under 5 minutes. I look forward to future visits. Thanks!
Business response:
Hi Kelly, Thank you for taking the time to leave us a review! We are so glad that we had the chance to help you replace the lug nut, and we hope that you'll come by and see us again if you have the chance. Thanks!
Please stop calling and mailing me to sell you my PT Cruiser. I haven't owned it for five years! What a waste of money.
Business response:
Ed, Thanks for your review. We understand how frustrating it can be to receive communications regarding things that are no longer pertinent to you. We will do all we can to ensure you don't receive more mailers, but please feel free to reach out if it happens again. Thanks, Daniel Gawronski, General Manager, Momentum Chrysler Jeep Dodge Ram Vallejo, dgawronski@momentumautogroup.com, 707-416-4852
I had a scheduled 7:30 appointment, they called me back to inform me of what service was needed, said I could pick the vehicle up later that day, I called at 3:30, vehicle not ready, called back at 4:30, no answer, I drove there just before closing and was told that the wrong parts had been ordered/delivered, was not told this over the phone, needless to say the vehicle was not finished, they promised for the next day, what a complete inconvenience, I'll be going elsewhere in the future.
Business response:
Hi Cheryl, Thank you for your review. Communicating openly and frequently with our customers is something that we aim for, and we would never want to make a customer feel like they weren't able to get the information they needed. We would love to help you in any way we can, would you mind reaching out when you have a chance? Thank you, Daniel Gawronski, General Manager, Momentum Chrysler Jeep Dodge Ram Vallejo, dgawronski@momentumautogroup.com, 707-416-4852
Frequently asked questions about Momentum Chrysler Dodge Jeep Ram
How is Momentum Chrysler Dodge Jeep Ram rated?
Momentum Chrysler Dodge Jeep Ram has a 2.2 star rating with 42 reviews.
When is Momentum Chrysler Dodge Jeep Ram open?
Momentum Chrysler Dodge Jeep Ram is open now. It will close at 9:00 p.m.
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