Moishe's Self Storage

ADalessio 

on Citysearch

11 years ago

NEVER USE THIS COMPANY Complaint letter that was never responded to: Andy Tanglao, Despite our agreement below and the supervisor on site for my move on Sunday advised me I had to pay 1 hour of travel time not half an hour. We argued this point and he almost walked off the job saying he'd off load my goods onto the street. I had no choice but to authorize payment for 1 hour of travel time being that I was getting held up with goods on the truck. In retrospect I should have called the police. Additionally upon arrival he had ... read more

Eric G. 

on Citysearch

12 years ago

In the course of moving me 1.5 miles and charging me $1,300 for a $1,100 quoted move Moishes damaged the front door in my old apartment and an interior door in my new apartment. In both cases they were attempting to jam a couch through the door instead of removing it as would have been appropriate. They have been supposed to send someone out to "look" at the door for 8 days now. No one has come. This put me in a very bad situation as my landlord (who I already have an acrimonious relationship with) is still holding my securi... read more

babalu v. 

on Citysearch

12 years ago

Run, do not walk away, from this company. A few years ago I needed to move my mother from a residential home she lived in Staten Island for over 30 years to a Brickell Ave Condo in Miami, FL and read many favorable reviews for this company, NY to Fl. The biggest mistake of my life. Not only did a ridiculous amount of items arrive broken, but their guaranteed professional staff ended up being homeless recruits at the delivery site. I would never use them again. Lost several items as breakage and professional service was a jok... read more

Natalie P. 

on Citysearch

12 years ago

Moishe's did a horrible job moving us. This was the worst move - the truck was late by a week, the furniture was scratched, and they charged us $500 for switching trucks upon arrival. The company claims to have great customer satisfaction, but noone called us to apologize or anything like it. Please go with van lines or someone who knows how to actually move people - we made a mistake of believing their promises of speedy delivery and this was a mistake. Just a horrible company that does not care about customers and is highl... read more

Jacob L. 

on Citysearch

12 years ago

I was very impressed with Moishe's. They did an outstanding job. They were on time, organized, and it was as stress free an experience as a move can be. Matt, the consultant who set up my move was extremely patient and took his time to answer all of my questions and concerns. I had a lot of books to move, which movers often complain about, but they took everything in stride and were very pleasant. They were careful with my things and efficient. I will definitely be using them again and will certainly be referring friends and... read more

Cathy M. 

on Citysearch

12 years ago

We couldn't be happier with the service we received from Moishe's. Our sales consultant, Alex, was responsive, friendly, and helpful, and arranged just the right space for our short-term storage needs. The move-out process was totally seamless, and the moving crew was amazing. They had the contents of a 1BR 5th floor walkup apartment moved out in about 1/2 hour! The move-in 3 months later was just as smooth, with Alex leading the way, arranging a time convenient for us. The dispatcher and crew once again delivered quality, t... read more

yubbajr 

on Citysearch

13 years ago

Smooth Move – Our experience with Moishe's was excellent from start to finish. We had Adi come in to our apartment in Astoria to give us what I thought was an estimate for our move. He was very pleasant, and offered some tips to make the move faster (like using colored dots from Staples on boxes to color code rooms). After calculating everything, he told me he could do the move for $1200. I was under the impression that this price could change, depending on how long the move would take. However, after calling to ask, I was t... read more

VV555 

on Citysearch

13 years ago

A Straightforward Move – I was apprehensive about calling a moving company because I didn't want to start the tedious process of moving. Finally I called Moishe's after three days of putting it off. Kat was amazingly helpful, walking me through the steps and explaining everything clearly. Kat made the moving process so transparent. I never thought moving could be so clear and simple. Of course the move was long and tiring, but that's to be expected I suppose. Everything went as smoothly as a move can go. I was impressed by t... read more

jahi282 

on Citysearch

14 years ago

First move that didn't cause a headache! – Having had some pretty awful movers in the past, I am always skeptical about hiring moving companies. However, Courtney was super nice and helpful from the beginning. The day of the move I realized I had some stuff I didn't tell them about so I called them up half an hour before my scheduled move and they had no problem and only charged me a little bit more. Tony and his crew were awesome. They were so efficient (all three of them were always working as opposed to most moving compan... read more