Mister Car Wash's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Mister Car Wash

3.5

About this business

Location details

2202 University Ave, Madison, WI, 53726, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
3.5370 reviews
Select a rating
Travis Bickle's profile image
Travis Bickle 
6 years ago

The wash damaged one of my rear view cameras (was operational on the way to the carwash, and non-functional and visibly damaged after leaving). They unilaterally decided that "This has never happened here before, so it is impossible for the wash to have done this damage." and refused to cover any damages. They didn't even refund me for the wash they provided, a wash by the way that somehow missed all the bugs on the front grille/headlights. Staff are decently pleasant, though… See more 

Travis Bickle's profile image
Travis Bickle 
6 years ago

The wash damaged one of my rear view cameras (was operational on the way to the carwash, and non-functional and visibly damaged after leaving). They unilaterally decided that "This has never happened here before, so it is impossible for the wash to have done this damage." and refused to cover any damages. They didn't even refund me for the wash they provided, a wash by the way that somehow missed all the bugs on the front grille/headlights. Staff are decently pleasant, though dismissive and impossible to get a hold of withou... read more

Cait Merrigan's profile image
Cait Merrigan 
6 years ago

I signed up yesterday to get coupons and discounts via email. On my way home, I stopped at Misters for a quick wash. I was told my coupon was not valid and the sales clerk was not friendly. I had to use the wash twice and there is still bird poop on my drivers window. When I turned back in, the sales clerk was rude and told me “oh that’s not bad”. If I’m going to pay $18 for a car wash, I expect to at least have clean windows. I wouldn’t recommend going to Mister. 

Cait Ziegler's profile image
Cait Ziegler 
6 years ago

I signed up yesterday to get coupons and discounts via email. On my way home, I stopped at Misters for a quick wash. I was told my coupon was not valid and the sales clerk was not friendly. I had to use the wash twice and there is still bird poop on my drivers window. When I turned back in, the sales clerk was rude and told me “oh that’s not bad”. If I’m going to pay $18 for a car wash, I expect to at least have clean windows. I wouldn’t recommend going to Mister. 

Dawn Berney's profile image
Dawn Berney 
7 years ago

If someone pays for waxing, wax the car. When they pay to clean the car, have it come out clean and dry. Remove water spots. Fix broken spinner so it doesn't scratch up the right side of car.Obviously one of the spinners that "clean" the car is not working right. I'll never go back. This used to be a good car wash. Then they automated, fired all the workers and now are busy destroying cars. So sad. 

Judi Roller's profile image
Judi Roller 
7 years ago

First of all, give us a route for complaints. No one answers the phone, and I don't see any email contact info. here. When I went in today, one of the people who does the initial vacuuming was extremely rude and the other one threw out items I NEED, apparently deciding they were trash--not his call!!! My van is extremely clean--whatever is on the floor is there b/c I WANT it. I now have to make an additional 60 mile round trip b/c this guy thought what I needed was trash.… See more 

Judi Roller's profile image
Judi Roller 
7 years ago

First of all, give us a route for complaints. No one answers the phone, and I don't see any email contact info. here. When I went in today, one of the people who does the initial vacuuming was extremely rude and the other one threw out items I NEED, apparently deciding they were trash--not his call!!! My van is extremely clean--whatever is on the floor is there b/c I WANT it. I now have to make an additional 60 mile round trip b/c this guy thought what I needed was trash. AND there's no one to complain to. Probably won't go ... read more

Shana Verstegen's profile image
Shana Verstegen 
recommend  Recommended
7 years ago

Wow! Fantastic price and they spent a significant amount of time cleaning out the inside of our toddler-trashed car. The staff was so kind to my boys, even drawing a picture in chalk on our windows! The restroom was very clean and staff was all smiles. Thanks for making my day a little easier 

Shana Verstegen's profile image
Shana Verstegen 
recommend  Recommended
7 years ago

Wow! Fantastic price and they spent a significant amount of time cleaning out the inside of our toddler-trashed car. The staff was so kind to my boys, even drawing a picture in chalk on our windows! The restroom was very clean and staff was all smiles. Thanks for making my day a little easier :) 

Frequently asked questions about Mister Car Wash

How is Mister Car Wash rated?

Mister Car Wash has a 3.5 star rating with 370 reviews. 

When is Mister Car Wash open?

Mister Car Wash is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com