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Mission Springs Apartments is located in the heart of Jacksonville, Florida. Our location offers an abundance of local shopping, dining, and entertainment coupled with immediate access to St. Johns River and minutes from the beach. Our beautiful interiors offer one, two, and three bedroom flats, plus a unique two bedroom Townhome. you will love our spacious living rooms, huge closets, and plenty of cabinet space. After all, your home is our passion at Mission Springs.
5327 Timuquana Rd, Jacksonville, FL, 32210, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 1:00 p.m. to 5:00 p.m. |
If you have a fear or bugs do NOT MOVE HERE The apartments are really old and the plumbing is really bad. As a result of these issues, they have a really bad Cockroach problem. I had to break my lease early because of it as I’m terrified of those things and i work from home. So just imagine feeling uncomfortable in your own home. They renovated the insides of the apartments which is why i renewed my lease for a second year with hopes that i wouldn’t have the issues i had in my first unit (lots of cockroaches, there were lite... read more
The WORST!! Maintenance is appalling. Filthy dirty upon move in. Mold in bathrooms, water damage on ceilings, cockroaches, apartments getting broken into, etc.
Customer Service Gary's customer service is the best in the game. Honestly, everyone there is great. But Gary stood out more than anyone. He really helps out people in need and can relate to a lot of them. He had everything done on time, very good communication, and overall GREAT customer service.
THANKS GARY!! I recently visited Topaz Village in search of my new place to call home. I have to say I love the property, the location and most of all Gary, the agent that assisted me. Gary was so professional, friendly, knowledgeable and I felt like my wants were important to him. After searching several apartments, his customer service won me over, hands down! He made the decision super easy for me to consider calling this place my new home!!
Don’t bother Topaz Villas is terrible with maintenance I have to call day after day after day just to get one job done. The people in the office customer service is terrible as well. they never follow up on any request to tell me if the job got done or if it didn’t and why not. I have to come home to see the same thing still not fixed. This has happened on multiple occasions thoughout the time I been staying here. I hate when something needs to be fixed because I know it’s gonna take a arm and a legs just for them to do thei... read more
Dont Bother Dont waste your money. Apartments are falling apart. The apartments all have water plumbing issues. They are infested. Police are always getting called. Dont make the same mistake I did.
Business response:
Thank you for providing us with your concerns here in this review. We would be more than happy to discuss your concerns with you and work to address any issues you may be experiencing. We want to assure you that our team's number one priority is the satisfaction of our residents. We apologize if you've ever felt that this is not the case. If you could email social@lynd.com I will give your info to the correct department that can help with your concerns.
Mario is horrible!!! I called to get info on a 2X2 and he was really rude. I was trying to understand how the rent and water worked and he acted like I was supposed to already know. I live in a 3X2 house and trying to down size but if this is how apartments are I think I will stay where I am. He should be fired !!!!!!!
Future residents I've been a tenant of mission springs for 2 years now. This apartment complex is one of the best places you will find for the amount of money that you will spend they have a low security deposit and they will help you with the application process in any way that they can. Trisha who works in the leasing department is always very professional and always has a smile and friendly tone of voice. I've never had an issue that she has not been able to fully explain and calm me down about the matter..Carressa that's... read more
Quiet hidden community Not bad for the sq. ft. and no one walking above you. I like that the office holds people accountable for lease violations. Not renovated or new, but worth the price. Usually any noise or issues I see is guest of people. But I call the number given with security and they take care of it. Been here few months hope it continues this way.
Business response:
Thank you very much for sharing these comments. We always love to receive great feedback.
Mission Springs has a 2.5 star rating with 141 reviews.
Mission Springs is open now. It will close at 6:00 p.m.
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