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Miranda Rosa J MD
- Pediatricians
- Hackensack, NJ
About this business
“We are committed to delivering the best care and an exceptional patient experience. We are devoted to providing services that are patient-centered and compassionate, and care for you as a person.”
Location details
134 Summit Ave, Hackensack, NJ, 07601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a patient of Dr. Miranda for the past 2 years and from day one I have always received the best patient care! From her front desk assistants to the medical assistants, I always know I’ll be taken care of. They are always available even after business hours, the answering service always connect you with the provider on call. I’m so grateful for this office to give me the peace of mind that my children are getting the medical care they need
Business response:
We greatly appreciate your positive feedback. We are happy that you have such a great experience with providers, medical assistants and the front desk. We look forward to continue servicing you and delivering the best quality of care to your children. Wishing you all the best to you and your family
I used to love this practice but unfortunately today will be my last visit. I’ve been getting fed up with the revolving door for doctors, wait time, and wait to get on the phone with a staff member. Today I was in the office for 2hrs 15mins and to me that’s unacceptable. I loved certain staff members but at this point the bad out weighs the good and I will be looking for a new doctor. As I waited other patients complained about the same things I am, which tells me it’s a persistent issue.
Business response:
Your feedback is highly appreciated. The Providers might take longer time depending on the complexity of the visit. We could not warranty that all the time you will leave quickly. We cannot compromise the way of practice because one of our greatest values is to support, listen and help the families. We always want the parents to address concerns with management in this way we can analyze the specific situation. Wishing you all the best to you and your beautiful family
My two little boys had been seeing Dr. Miranda and her associates for a few years now, and I always love coming to the appointments. Dr. Miranda is very thorough, caring, and compassionate. She spends enough time with patients and parents, and gives good advice and correct diagnosis. Her staff is friendly, polite, and always willing to help. Office cannot be more beautiful. Thank you, Dr. Miranda!
My children's have been coming here around 3 years, at the beginning everything was great, no long wait, excellent care, they will cal back if lab results had to be discuss. But my last visit was not very pleasant had to wait around 4 hours and was not seen by the doctor, the response was that they where short on staff. Then I returned with my other child for the annual physical and didn't get a call back to let me know that the lab results had to be discuss, only found out because I called :(
Business response:
We appreciate that you were with us for 3 years. We had a transition on the office when we lost two of our qualified staff. We apologize that this caused you this experience. Our waiting time can be longer if there is a sudden complicated case. We wished that you would let us know at the time that did happened so we could address things timely. We are open to serve you again in any future opportunity. Wishing you the best for you and your children.
A five star rating is far to restrictive for, Dr. Miranda and her amazing team of health care professionals who have redefined presently adopted medical protocol models. The service, care, and warmth offered to my multi-handicapped son has remained consistent, unprecedented, and second to none. While I do not topically submit recommendations I was compelled to do so based upon the stated reasons!
Business response:
Thank you for taking the time to give us a positive review. We are very pleased to hear that you had a great experience in the office. Wishing you the best to you and your family.
she is really amazing doctor. The way she treat our daughter .....remarkable.
Dr Miranda and the rest of the physicians who work there are exceptional! My daughters have been seen by all of them and I am always satisfied by the level of care they offer my children. I love the office, I get great energies from it, very happy to have them.
Dr. Miranda is a great doctor, very knowledgable, compassionate however her staff members are inconsistent and unprofessional. I'm very sad that such an amazing practice is becoming a public clinic with no structure.
Business response:
Thank you so much for your feedback. I hope that you could let us know at the time of distress. We always want people to address concerns with a manager in this way we can analyze the specific situation and the people involved. It is so important for us the satisfaction and the well-being of all of the patients. You can call us and discuss with us any past situation. We are willing to make you feel comfortable and validated. Wishing you the best
Dr. Miranda is one of the best professionals I have encountered. She is knowledgeable, kind and caring. Most of all she is trustworthy and genuinely loves what she does. She is always striving to better herself professionally and welcomes everyone like a friend with joy.
Frequently asked questions about Miranda Rosa J MD
How is Miranda Rosa J MD rated?
Miranda Rosa J MD has a 4 star rating with 90 reviews.
When is Miranda Rosa J MD open?
Miranda Rosa J MD is closed now. It will open on Monday at 10:00 a.m.
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