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Mills-Thom's Mechanical Repairs - Repco Authorised Car Service Coffs Harbour
- Contractors
- Coffs Harbour, NSW
About this business
Location details
1/6 June St, Coffs Harbour, NSW, 2450, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been taking my car to Mills Thom since the day I bought it back in 2018. Unfortunately, since Mike handed the reins over to Peter, my experience has gone downhill. I’ve had ongoing issues with my steering being tight, and each time I’ve brought it in and reported the problem, Peter has only done a wheel alignment and sent me on my way. The issue always comes back. Most recently, my car was in the workshop for over a month. I never received a single update call. Whenever I rang to check in, I was promised a call back tha... read more
The progress is slow and not completed on time. When informing the customer that it will be done in the morning, it will be delayed until the afternoon. This is unacceptable because it delays the work and the customer's urgency when the request is made as soon as possible.
Mills-Thom diagnosed a leaking head gasket on my Jaguar V8 engine. They won the job - $4935. Afterwards, the engine still showed an occasional misfire and sometimes a”restricted performance “ display. They tried to solve this without success. Eventually, I had the car trucked to a Jaguar specialist who found the air filter element incorrectly fitted, 2 screws bottoming out, one missing and the wrong spark plugs. He fitted 1 new plug coil. Also, he went for 6 long test drives trying to get the On Board Diagnostics to show the... read more
Last Friday I was travelling from the Gold Coast to the Central Coast and my car completely died on the main road of Coffs Harbour. After having my car towed, I was incredibly stressed & the team at Mill’s- Thom’s put me at ease. They squeezed me in & were able to install a new battery for me. 2 and half hours from it breaking down, I was back in my car and on my way again. I genuinely cannot thank the team at Mill’s-Thom’s enough. A special shoutout to the lovely reception ladies and Ben the mechanic for being so patient an... read more
Disappointing! I called on Pete, the Owner, over 2 weeks ago to discuss a warranty claim. I left some copies of bills for him to consider, expecting him to get back to me. He didn’t mention that he planned to go on a European holiday after Easter. Now, I learn that he won’t be back for another 2 weeks!
Frequently asked questions about Mills-Thom's Mechanical Repairs - Repco Authorised Car Service Coffs Harbour
How is Mills-Thom's Mechanical Repairs - Repco Authorised Car Service Coffs Harbour rated?
Mills-Thom's Mechanical Repairs - Repco Authorised Car Service Coffs Harbour has a 4.2 star rating with 140 reviews.
When is Mills-Thom's Mechanical Repairs - Repco Authorised Car Service Coffs Harbour open?
Mills-Thom's Mechanical Repairs - Repco Authorised Car Service Coffs Harbour is open now. It will close at 5:00 p.m.
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