Millies HVAC

Robin Eley 

on Google

a week ago

ZERO BUYER BEWARE!! I purchased a brand new HVAC and heating system with upgraded coils from Millie’s HVAC in 2018. I paid for a 16 SEER, 3-ton system with upgraded coils, backed by a warranty. In 2024, the A/C compressor failed. Instead of replacing it with an equivalent unit, they downgraded it to a 15 SEER, 3-ton — a clear case of warranty misrepresentation. This is not a like-for-like replacement. Even worse, the technician discovered that the upgraded coils I paid for were never installed. That’s right — I have the rec... read more

Vaneva Ewell 

on Google

a month ago

When my AC suddenly stopped cooling during a hot day, I searched online for the best AC repair service and that’s when I found Millies. I gave them a call, and explained the issue. To my surprise, they treated my situation like a true emergency. They prioritized my request and sent a technician out right away. The technician was incredibly professional, honest, and knowledgeable. After checking the system, he explained that my old AC unit had reached the end of its life and unlike other companies that just kept patching it u... read more

Rasaan Simpson 

on Google

4 months ago

This company stated they would install a brand new Hesting and A/C unit in my mother’s home. They never pulled permits or installed a condensation pan. My mother is elderly and instead of doing their job correctly. They half way did the job and refused to meet the code standard set by the state of Maryland. 

Eric Danko 

on Google

4 months ago

This has to be the least professional operation out there. I bought a new AC unit in 2022 with a 10-year warranty, and there is already a leak in one of the main lines. Because it was found by someone other than Millie's (read: building HOA maintenance) - and despite the fact that the unit itself was not touched or attempted to be repaired by anyone else - they claim that the warranty was voided and any work would require full replacement at full cost. This is not anyone you want to do business with. Dishonest people who do ... read more

Daniel Hibbard 

on Google

5 months ago

Had a completely new system installed in 2021 and was relatively happy with the quality of work and the actual technicians doing the work. The biggest negative is scheduling and follow-up. When we needed service on the unit, an appointment was scheduled and 10 minutes before the appointment window, got a call "the technicians truck broke down". Not sure if they outsource scheduling, but that portion of engaging with Millies has led me to find another business to work with.