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Millbrook Tack
- Retail
- Grand Rapids, MI
About this business
The latest western fashion apparel, top brands in saddlery and tack, and everything equine is what you'll find at Millbrook Tack. Our staff doesn't just love horses - they KNOW horses because they ride horses. And boy do they ride - on the trails, around barrels, on the jump course, in the dressage ring, from local shows to national events in almost every discipline. And best of all, they love answering your questions. We've got boots, we've got hats. We've got the latest Ariat jeans for the Keith Urban concert you're going ... read more
Location details
510 68th St SW, Grand Rapids, MI, 49548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
First time back to Millbrook in years and went for dog coat. They let me bring my dog in and helped me find the right coat for him. Prices were pretty decent and a lot cheaper than places I found elsewhere online. Definitely going back for some horse stuff next time. �
Business response:
Hi Noel, we are so glad you came in! We love our furry customers just as much as our human ones, so feel free to bring your pooch back in anytime. Thanks for the nice review!
Business response:
Thanks for the feedback, Emily!
They have some fantastic sales people that go out of their way to help you get exactly what you want. Way to go Wilda and Kim. I'm very happy with my new saddle.
Business response:
Hi Kristine, we are so thrilled you found a saddle and that Kim and Wilda helped you out! They are both life-long horse women who definitely know their stuff!
Business response:
Hi Debbie, thanks so much for reviewing us!
Kim and Liz were so friendly, knowledgeable and helpful. I am closer to knowing which saddle I want thanks to their expertise :)
Business response:
Hi Brandy!, we are so glad you got the help you needed! Thanks for taking the time to review us!
Associate Liz G. Was amazing helping me get my right back on track stuff!!! Thanks so much!
Business response:
We are so glad you found what you needed!
I went there with good friend of mine when we were like 20 years old and bought our git r dun cowboy gear and i went there cause it reminded me of him cause he's no longer with us but i remember there being a much larger selection of hats, wallets and personal wear. I definitely don't recall paying over $200 for hat and boots and a wallet and i seen about 25 cowboy hats total and boots were not what i was expecting. A bit pricey but i am very aware of the quality of the merchandise. The leather work is amazing. All in all it... read more
Won't stand behind their gift cards. I have one that someone paid quite a lot of money for. It's expired, but store closed right after I got it. Then I moved. Moved back to find store re-opened. Yes, it's expired, true, but the store was PAID for it. Instead of providing exemplary customer service and honoring it, they were quite nasty in telling me no. I will never use a store that refuses to go any extra distance for a customer, and then is horribly rude about it.
Business response:
Hi Michelle Lynn I am very sorry you are frustrated and had no intentions of causing irritation. When the business re-opened in 2008, the new owners were given no recourse to honor the outstanding gift cards. Can you please provide me the date on the gift card receipt, and I will approach the owners for some sort of resolution. Millbrook strives to provide top-notch customer service, and we take it very seriously when we don't deliver.
Frequently asked questions about Millbrook Tack
How is Millbrook Tack rated?
Millbrook Tack has a 4.6 star rating with 1,008 reviews.
When is Millbrook Tack open?
Millbrook Tack is closed now. It will open at 9:00 a.m.
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