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Mill Avenue Auto Works
- Body Shops
- Conroe, TX
About this business
Location details
514 Mill Ave, Conroe, TX, 77301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
5 Star : My Experience This is my second time using your services and I am completely happy with the result you guys deliver. My car looks beyond good. Your staff were wonderful and pleasant to work with. Robert provided me with a ride to Enterprise to get my rental car so I did have to stay and wait for them. Robert called me once a week to provide me updates on the progress of the repairs to my vehicle, which was great. The office manager is wonderful she's very knowledgeable about the repair business and insurance progres... read more
5 Star : My Experience
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality 0.5 Star : Customer Service Worst experience as a customer of my entire life. Lied to about deadlines, never followed up with, had my car for almost two months for standard repair. No accountability or credit for shortcomings they admitted to in writing and on camera. Plan on reporting to the better business bureau.
4.5 Star : Likely to Recommend Do very good work 4.5 Star : Repair Quality 3 Star : Customer Service Some Phone calls not returned in timely manner
5 Star : My Experience 1. All procedures were done in good time, esp. the repair itself! 2. All personnel, esp. Robert, were polite, professional and personable. 3. The repair on the car doors was exceptional! 4. The cost was very reasonable. My only complaint is with the payment method. I can understand not accepting checks but a 3% processing fee for using plastic seems excessive for being the only alternative other than cash.
4 Star : Likely to Recommend Yes I would recommend.. The work was excellent and Professional 4.5 Star : Repair Quality Friendly and professional, they worked with my Insurance for a timely and seamless repair. The work was excellent and I’m extremely satisfied with the results. 4 Star : Customer Service Not the best on updates or contact. However the repair was completed in a timely manner and the transaction was easy an painless.
0 Star : My Experience Worst experience I ever had and will never refer or even think of going back to this place, lack of communication, my vehicle sat for 6 months no one touched it, I would call many times and get put on hold and it would hang up on me, the manger is very unprofessional, and they supposedly fixed my vehicle and I drove it off and it broke again! Worst company ever!
0 Star : My Experience No contact/updates. Called to see if was ready then got there and seemed like it’s been ready and wasn’t qc correctly. Was not washed or cleaned good.
Frequently asked questions about Mill Avenue Auto Works
How is Mill Avenue Auto Works rated?
Mill Avenue Auto Works has a 4.6 star rating with 446 reviews.
When is Mill Avenue Auto Works open?
Mill Avenue Auto Works is open now. It will close at 3:00 p.m.
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