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Milk & Cookies Bakery
- Bakeries
- New York, NY
About this business
Location details
19 Commerce St, New York, NY, 10014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad Taste in Our Mouths – My guy and I stopped by today after enjoying a play around the corner, at Cherry Lane. We thought the name was so cute that it had to be just as tasty. We were wrong. We were not greeted, but just stared at, when we walked up to the counter. Then while looking at the menu and taking a minute to decide, it was obvious that the guy behind the counter was growing annoyed with us for taking our time. When we finally ordered, we asked for a few things, including one of their "Peanut Butter Creme Sandwich... read more
DO NOT CALL THEM – I too spoke to a fresh manager. I am not sure they even know how their phone system works. Skip the frustration and go to one of the better options in the city!
Do not use their gift service – The person taking my order, turns out to be the manager, sounded aggrieved to have to spend his time on the phone with me. I called two days later, the day that my client should have received the order, and nobody could find it. I was told someone would call me back and nobody did. I called back at night and was finally given a tracking number. For some reason, our order was sent by second day air, despite the fact that our client's location is a one-day ship from the store and that I was send... read more
Good cookies, bad service – The cookies are delicious. It's the service that needs help. A couple of times I have walked in but was ignored for several minutes. One time I was told it was very busy and they'd be with me in a minute but there was no one else in the store.
average product and service – I live a couple blocks from Milk and Cookies, and I must say, they do a very good chocolate chip cookie when they haven't been sitting out all day. Service can be a bit slack.. they once actually ran out of milk, so not only were they unable to serve a simple glass of milk with cookies, they couldn't make any of the milk/coffee drinks they have on offer. Granted, there was only one girl working the counter, but if that was me, I would have closed the store for the 3 minutes it would take me to r... read more
Decent little place.. Glad I gave it a second chance. – I went to M&C on St Patty's day for the first time. The dark chocolate toffee cookie I ordered was hard and I can count how many chocolate chips is in that cookie (5 chips?). I was disappointed. Maybe because it was 11pm at night, the cookies had been sitting there for the whole day... But the rice crispy is still fresh and home-made that I decided to give it another chance. Went again in 2 days, I made the right choice this time: chocolate chip cookies and double choco... read more
no longer great - not even good anymore – new owners have destroyed this gem. the previous interior was adorable. it looks like a cheesy and cheap deli now. while the recipes were passed along from the previous owners, i think they neglected to give all the details as the cookies just arent the same. furhtermore and really most important is that the sweet ambiance is gone.
That's the way the cookie crumbles!!!!! – Having gone back to Milk and Cookies Bakery, I just love their new decor, its so clean and open. Who knew the place was THIS big? :-) Old, dusty curtains- be gone! The cookies are better than ever and the overall quality of products is so improved. (Love the new baskets!)There are no longer employees standing outside smoking or on the phone (when they should be inside taking care of customers, that always bothered me.) The whole new staff is professional and knows how to wait on all ... read more
C is for Cookie, but A+ is for Milk and Cookies – Hey this place is great. I had 3 cookies. (should have stopped at 2 but couldn't help myself). I highly recommend the chocolate chip, but apparently you can custom order cookies too. I loved that my friends and I could hang out and chat in the cafe space. The decor was simple, but inviting. It had a bunch of blue tiled tables. and I think there was a counter with stools too. There were alot of people coming into the bakery, but I didn't feel crowded - one ot the things about ... read more
Frequently asked questions about Milk & Cookies Bakery
How is Milk & Cookies Bakery rated?
Milk & Cookies Bakery has a 4.3 star rating with 245 reviews.
When is Milk & Cookies Bakery open?
Milk & Cookies Bakery is open now. It will close at 6:00 p.m.
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