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Milan Apartment Townhomes

3.5

About this business

Location details

875 E Silverado Ranch Blvd, Las Vegas, NV, 89183, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.5370 reviews
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Realpage A.'s profile image
Realpage A. 
5 months ago

Verified Renter Staff is awesome! I like how welcoming and inclusive everyone is here! I met a neighbor who helped me put some stuff together all and all very grateful to be here! 

Business response:

We're thrilled our team has been so helpful! Thank you very much for sharing this review of our customer service and community. We are grateful to have you as a resident! 

Realpage A.'s profile image
Realpage A. 
5 months ago

Verified Renter My husband and I just moved in and we are loving the community so far, it’s very clean and the staff is courteous and professional.We are excited for our future here! 

Business response:

We're so glad you and your husband are loving your Milan home! Thank you for this shout-out to our team's top-notch customer service. Have a great day! 

Realpage A.'s profile image
Realpage A. 
5 months ago

Verified Renter Love my apartment. It's quiet for being in a community that has families. I will definitely recommend Milan Apartments to my friends who are looking to move. 

Business response:

We're so happy you love your home! Thank you for this great review and recommendation of our community! 

sammie k.'s profile image
sammie k. 
2 years ago

LOUD SCREECHING GATE NOISE I live in the housing development across from this property. I don't think I've NOT heard this gate in the 7 years I've owned my home! Numerous calls to the office have been ignored. I'm just glad I'm NOT a tenant of the property because I'm sure service repair calls aren't handled any differently! 

Business response:

We're sorry to hear this has been an issue, and we appreciate you notifying our team of this concern. If we are unavailable at the time of your call, please leave your name, number, and a detailed message, and we will return your call as soon as possible. Thank you. 

J S.'s profile image
4 years ago

Renter Beware I lived in Milan for 2 years, in two different apartments. I paid my rent on time every month and never caused issues. I only submitted maintenance requests when absolutely necessary and tried to be a model tenant. They sent my renewal, and my rent was going up $262 a month. Obviously, I called the office to find out if this was for real and was told, "The owner feels like we are getting enough foot traffic coming in off the street, that we can afford to lose a few tenants." I was floored and decided to move ou... read more

Jungjoo B.'s profile image
Jungjoo B. 
4 years ago

UNPROFESSIONAL MANAGEMENT TEAM I made an appointment at 11:40am on 6/6/21, but none of the agent was in the leasing office. We arrived there 30 mins earlier, so didn’t mind waiting until the appointment time. However, even after 30 mins passed from the appointment time, zero person showed up in the office. What is the point of making an appointment then? I was able to see how unprofessional and unresponsive the management team of this property. I will never consider this place as my future residence or recommend this place t... read more

katie n.'s profile image
katie n. 
4 years ago

Horrible!!!! Moved in around 7 months ago and it’s been nothing but problems. Front desk people are very rude. Maintained never comes you have to call constantly. We have had many problems from broken garbage disposals to constant bugs. We are very clean people trash gets taken out everyday and my house is kept clean daily. Others have had the same problem with bugs. DO NOT MOVE HERE!! It is the worst place possible to give your money too. We are out of here the day our lease is up if not before. Do not waste your money on t... read more

Business response:

Maintaining a wonderful home and experience for our residents is very important to our team, and we're sorry to see you've encountered these concerns. Please contact the office at (702) 616-2414 to discuss your concerns in more detail so we can work together towards a resolution. We would like nothing more than to improve your experience in the future - thank you. Thank you, 

Joey G.'s profile image
6 years ago

DO NOT MOVE HERE!!!! looks arent everything. This is hands down the worst experience ive ever had with an apartment complex. The security they have in place is horrible. The security gates are constantly broken and malfunction to the point that upon opening, it swung back and dented and scratched my girlfriends car. On top of that anyone is free to come in or out. We have been trying countless times to get ahold of management and they have been ignoring our calls and requests to speak with someone. The office staff is everyt... read more

Honey B.'s profile image
Honey B. 
7 years ago

Over price under delivered I have been living in this apartment for the last 3 years. Every year they raise the rent by $30 there's many spiders and other insects around when you ask for a work order they always say that they're busy. You pay so much money to live in this place and they act like you're just another number in line. I would not live here if I was you, look for a better apartment for the price you're going to pay they don't care ...they just take your money every single month! So do not be fooled this place may... read more

Business response:

It's hard for us to read this review, as we strive to provide residents with the best living experience possible. Whenever concerns are brought to our attention, we do our best to resolve them in a timely manner and we sincerely apologize if this standard was not met with you. Additionally, we're sorry to hear that our rates were a bit too high for you, as we feel that our prices fairly reflect our offerings and the current market. Overall, we're saddened to hear that these concerns have made you want to leave our community ... read more

Frequently asked questions about Milan Apartment Townhomes

How is Milan Apartment Townhomes rated?

Milan Apartment Townhomes has a 3.5 star rating with 370 reviews. 

When is Milan Apartment Townhomes open?

Milan Apartment Townhomes is closed now. It will open at 9:00 a.m. 

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