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Mike Williams Plumbing, Heating, Air Conditioning, & Sewer

4.6
  • Springfield, IL

About this business

Location details

3225 E Clearlake Ave., Springfield, IL, 62702, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat7:00 a.m. to 12:00 p.m.
SunClosed
4.61,262 reviews
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Donna B.'s profile image
8 years ago

If there was a "zero" star option I would have chosen that! This company is a poor example of customer service. I'm a fairly new customer to them. I had them come out to inspect my furnance in early October and at that time I signed up for their $99/year safety inspection. During that visit I received good service with them. Well tonight my furnace stopped working and I called the emergency after hours number on their website. The gentleman who answered was nice and took my information, quoted me $149.95 emergency after hour... read more

Peg M.'s profile image
11 years ago

Scam Artists. Got 3 bids from plumbers for under the sink kitchen work. Had to pay Mike Williams $60 just to come out and look and the $60 would not go towards any repair. They bid $1,000. The two other plumbers looked at the same work and one came in at $300; the other at $400. So, I'm out $60 before I even start. And no, I am not going with Mike Williams. 

Kimberly D.'s profile image
Kimberly D. 
11 years ago

July 9, 2014 To: Mike Williams Inc., A quick short note to let you know that my wife and I were pleased with our recent dealings with your company. The plumber Cameron Somerfield did an excellent job in getting our clogged sewer unstopped. He was courteous and efficient in performing his duties. When I spoke to your dispatcher after his work was completed, I informed her that if I were to need your services again, I would ask for him by name. She let me know that she would make a note of that in my file. Later Jeff (sorry I ... read more

Matt G.'s profile image
11 years ago

I DONT KNOW HOW YOU ALL SLEEP AT NIGHT.MY WIFE HAD MIKE WILLIAMS OUT TO GIVE A BID ON CLEANING THE COIL ON OUR FURNACE AND REPAIR 3/4 IN PLASTIC LINE FROM FURNACE.MIKE WILLIAMS BID PRICE-$755.00.NO THANKS MIKE.CALLED RICH GATZENBERGER WHO SHOULD HAVE BEEN CALLED IN THE FIRST PLACE.HIS PRICE TO FIX BOTH ISSUES-$67.00.ITS SAD THAT EVEN IF ONE OUT OF EVERY TEN OF THEIR CUSTOMERS FALLS FOR THEIR PRICE,MIKE WILLIAMS IS MAKING A MINT.PLEASE DONT BE FOOLED,CALL SOMEONE ELSE. 

Tracy C.'s profile image
11 years ago

Wanted to let everyone know that our experience with Mike Williams Plumbing & Heating was great. The AC tech that came out knew his job, his was on time, very nice and answered our questions. They gave a us a quote on the work that should be done. Would definitely have them back when we need more work done. 

christi.p.summers's profile image
christi.p.summers 
11 years ago

Joe was wonderful to work with. He explained what he was going to do and gave me the possible costs upfront. He was fast, efficient and very nice!! 

Carolyn W.'s profile image
Carolyn W. 
11 years ago

I was very impressed with the speed and courtesy of Mike Williams service. They made a bad day into a much better one. I will call them again and have already recommended them to my friends. 

Terri C.'s profile image
11 years ago

I had a heater that went out & was hoping that it could be fixed. Well it could have been & they gave me all my options & with age of the unit it would be more cost effective to replace my heater & ac. They didn't pressure me only answered my questions & let me decide. When the service tech came out they where friendly & answered any questions I had. They even found an error on how my system was originally set up & corrected that as well. May cost a little more but the customer service is worth it to me. :) 

jwjwell's profile image
12 years ago

Complete rip off of a company. Use anyone but these guys. 

Frequently asked questions about Mike Williams Plumbing, Heating, Air Conditioning, & Sewer

How is Mike Williams Plumbing, Heating, Air Conditioning, & Sewer rated?

Mike Williams Plumbing, Heating, Air Conditioning, & Sewer has a 4.6 star rating with 1,262 reviews. 

When is Mike Williams Plumbing, Heating, Air Conditioning, & Sewer open?

Mike Williams Plumbing, Heating, Air Conditioning, & Sewer is open now. It will close at 12:00 p.m.  

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