Mike Ward Maserati of Denver

Bryan 

on Google

2 months ago

I left Village Automotive Group completely shocked by the way my husband was treated by Alex Ciccolo Vice President. We came in genuinely interested in looking at vehicles, but instead of receiving basic courtesy, Alex was condescending, aggressive, and unnecessarily confrontational. He interrupted my husband while he was on a business call, spoke to him disrespectfully, used profanity, and even brought up having the police remove him from the dealership. Watching the situation unfold was honestly disgusting. My husband was ... read more

Delaney Kampas 

on Google

3 months ago

JASON IN THE SERVICE DEPARTMENT NEEDS TO BE FIRED. As a woman bringing my Maserati to get serviced. Jason had a terrible attitude, never said hello, never said thank you, and generally seemed like he hated his life and his job. I wasn’t charged because Jason had such a terrible attitude. Fire Jason. 

Depreciating Daily 

on Google

3 months ago

They charged me 5 hours of diagnosis on my Levante and did not resolve my issue, they also had little to no technical explanation of what the noise is and why they claim it’s normal. This noise is NOT normal, I even provided a video of an identical vehicle that does not make that noise. They said “that one is normal too”. If it’s normal, then why is it different?? Jason had very poor update and communication skills, I had to reach out for any sort of update. He also had little to no interest in understanding my concern with ... read more

Misters Westen 

on Google

4 months ago

Absolutely horrific repaints on a lot of their inventory. The blue ZL1 Camaro--the entire front end doesn't fit together right. This black Aston the hood gap is off, the bumper gap is off. Then there's a vantage in the showroom, silver, where half of the car has been repainted--and it's a brand new car! Absolutely unacceptable. Do better. No wonder they lost their RR department. 

L. Mikel 

on Google

8 months ago

Let me begin by writing that I hate writing a bad review, I have restaurants & know how a negative one can effect a business. My experience with the service department so far has been sub par. Started with Kyle who isn't particularly friendly or helpful, I called him once and texted him twice asking him to call me about questions & concerns, he did not. Jason was great intially super friendly. I asked to handle 2 problems for me, neither were taken care of & when I asked him, I believe he was disingenuous...