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Specialties We exist to help people manage the risks of everyday life with Insurance products, recover from the unexpected with life and paycheck protection products and realize their dreams with banking and long term accumulation strategies. History Established in 2004. We serve families and small business to protect them from the unexpected with products and services backed by the strength of State Farm Meet the Business Owner Mike N. Business Owner Serving customers is our top priority. We protect what's important in a wa... read more
6106 Covington Rd, Fort Wayne, IN, 46804, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I do not know Why State Farm has joined with *******. Switching to ******* has been a nightmare. A deer hit my car in December 2022. ****** is now "Investing" me for fruad. To start, they gave the appraiser the wrong address. The address where my car was towed is three hrs away from the correct address. So their argument was that there is no way anyone would tow my car 3 hrs away for $175. You are right! My car was towed 15 minutes away from the accident. an investigator asked me all of these weird questions im thinking tryi... read more
I dropped them today. They canceled our son due to a 3 claims in 4 years. Fine. Then they cancelled us for not signing an exclusion to not let son drive our vehicles. He doesnt live with us and has never driven our trucks. Called them cancelled home and auto. Went to ***********. Saved $66 month on auto and $550 year on home. ***** State Farm and Jake.
We had a total loss house fire on December 12 2022. IF you can get ahold of someone they promise a call back that does not happen. As of today 1-15-2023 still no plan of action on settling the claim. No one returns calls. Definitely crappy customer service.
I am in the midst of a claim currently. I was hit by an SUV going so fast that I was hurled into a parked car and now have a head injury, a neck sprain, and whiplash. State Farm has treated me like absolute crap. One of the first things my claims handler said was “You may be liable.” He never asked me what happened, never to a statement, didn’t ask about witness, didn’t ask the speed of the street, and still has not received the police report. Within a day or two, he assigned 100% liability to me while still not having my st... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 14, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 12, 2023, to address her concerns. We were unable to resolve this matter to the consumer's satisfaction, but we will review and consider new information if presented. Claims Department 1-800-State Farm (1-800-782-8332) State Farm Mutual Insurance Automobile Insurance Co
Terrible Terrible customer service, they want you to call around for an appointment for repairs after there insured hits your vehicle they want you to do all the work and especially Brooke ******* terrible service, terrible attitude and language towards someone not their customer Overall I would never get statefarm let alone I would never recommend it even if policies were $1 the service is terrible you wait 10 mins to speak to someone then they act like your helping you just throw you back in a queue I can go on for hours f... read more
I spoke to State Farm in August 2022 3about my bill being lower. He advise me to have the good driving app in my car. He said I will get a discount on January 23. However my bill went up. I called customer service and they said there was an rate increase of 19% that is way to high Please advice
Business response:
January 19, 2023 State Farm Insurance Companies P.O. Box 2320 Bloomington, IL 61702-2320 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ******* To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 13, 2023. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on January 16, 2023, to address her concerns. We were unable to resolve this matter to the consumer's satisfaction, but we wi... read more
Agreed upon an auto quote, then two months later the monthly bill went up by $100+. They say I didn't submit documents. (Documentation they never asked for -- how was I to know what they needed?!) Deceptive and shady. Do not trust State Farm quotes; they do not honor them after you are roped in to a policy.
State Farm is not a good neighbor. They are absolutely the worst! After a recent hail storm that affected a 1 to 2 block radius around my house my home was devastated. I have asphalt coming off my roof when it rains, my plant collection was shredded, and my house looks like its been hit by bullets. State Farm denied my claim. To add insult to injury more than half (22 so far) of the surrounding homes-not covered by State Farm are currently in the process of having their roofs replaced and homes painted. Terrible company.
On the Auto Insurance side, 1 star only because I couldn't proceed with no stars. My review is for State Farm, not the earnest, patient, and courteous service reps. State Farm's availability to the customer is well protected behind an automated attendant that can take 5 - 10 minutes to navigate, that repeatedly directs you to use the app, only to find out your gut was right and you can't get the answers you need or the person you need to talk to via the app. If you persist with the phone call and manage to get connected to t... read more
Mike Noonan - State Farm Insurance Agent has a 1.3 star rating with 1,600 reviews.
Mike Noonan - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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