Mike Noonan - State Farm Insurance Agent

Brian H 

on BBB

2 years ago

AVOID JON FERNANDEZ-STATE FARM of GREENFIELD and BROWN DEER, WISCONSIN!!! I have been a State Farm customer since I was 16 years old (nearing 52 now). I had never had any issues with any prior SF agents, until my agent retired and Jon Fernandez took over. Unfortunately, dealing with Jon Fernandez has been an unmitigated DISASTER. It has literally been one headache after another! We have had 2-MV crashes in a short time; They handled both with incompetence; an office manager who was argumentative, and unsure of what he was do... read more

Jason S 

on BBB

2 years ago

if i could give a negative star i would. I would not recommend State Farm to anyone. I made a claim in April 1 of 2023. Had my inspection set up for 5/13/2023. Very poor availability. Then on 5/12/2023 i get a vm saying they are cancelling my inspection and I need to reschedule. What poor customer service. I called my office, they were no help. i called the adjuster and he couldn't even give me his supervisors name or contact and hung up on me. Don't ever use State Farm. They do not care about their customers at all. No one ... read more

Amy S 

on BBB

2 years ago

Horrible customer service. Filed my claim almost 2 weeks ago. I keep having to call and be put on hold for no updates. They keep saying they will call me back....here I sit. Unreal....Horrible insurance company. 

Kimberly L 

on BBB

2 years ago

First, let me say that I have been with State Farm for over 40 years and I have never had an accident and have never made a claim! While I was sitting in line at ****** in ***********, ** to get out of the parking lot, a guy in a large truck backed into me. He was perpendicular to me, to my right. The line to get out of this parking lot sometimes backs up and causes the cars to block the parked cars for a moment until the traffic light changes and the line starts to move. I had two pictures showing my car's damage, which was... read more

Heath S 

on BBB

2 years ago

Failed us at every opportunity. Had to file a complaint with California Insurance oversight board. 

Spencer L 

on BBB

2 years ago

Absolutely horrible. I was involved in an accident due to black ice that was unavoidable. No one in the accident was sited. I was insured and so was the other party by State Farm. Everything was filed and reported appropriately from both parties. Fast forward five months later, and I began to receive what were marked as “potential spam” calls on my phone. They then began calling a previous employer, so the next time they called, I answered. The person told me I owed State Farm over $15,000 to repair their clients vehicle bec... read more

Barel T 

on BBB

2 years ago

This is one of the biggest scam companies in US I have 5 cars insured plus home owners plus business plus workers comp and after all that I have been treated like ***…… my wife got in accident which it wasn’t our fault the car have been seating at the shop over 4 months and they would not move a finger to do something to help there customers, over the phone they said they have no control of the field adjuster’s and i have to seat and wait as long it will takes but why do I need to wait so much to inspect my vehicle?? my clam... read more

Mike N 

on BBB

2 years ago

Quota you a price then slowly raise it up . I left my old company was paying 140$ a month... State farm quotes me 118.. Two years later I am paying 150. I looked at my history and they raised my price every 3 months... Now I am paying more then I was for a car I put 5k miles on in two years!!! State Farm is a rip-off 

Kenny S 

on BBB

2 years ago

If I could give a -5 I would. They were responsible to damage to my vehicle and after multiple days of calling and sitting on hold, being told I would receive a call back, placed on hold and disconnected from the call on their end. They essentially told me to get fucked. Worst customer service in the scam called insurance