Mike Noonan - State Farm Insurance Agent

Stacey H 

on BBB

a year ago

I wish I could give a "less than one star" rating! My car was vandalized and I contacted my State Farm Agent, of over 15 years. I was told to look into having the window repaired at my own expense since the deductible was $500. Once Safelite examined it, it turned out that there was damage to the window motor and some minor body damage as well. I filed the claim with State Farm, went through that process and selected one of their preferred vendors directly from their website for the repair. Almost FIVE months later, I had my... read more

Wilfredo R 

on BBB

a year ago

I spoke to both multiple times also the day of accident I was on the side of highway I95 for 9 hour waiting on a tow truck. I was un able to find someone to pick me up. When tow truck arrived I was told I could NOT ride with them so I was stuck standing on the side of Highway I95 until I found D someone to come get me. 

Michael D 

on BBB

a year ago

I thought they were a good business and see that they are a bad business. I see they like taking your money but when something goes wrong they do not want to assist you. As far as getting a good quality insurance but when I stuck in there with them I found out I was not getting good quality insurance. The Representative give you the run around. I would never tell another person to go state farm. I am talking about one specific location located in St. Louis. L. M. State Farm. 

Scott G 

on BBB

a year ago

I skimmed thru previous reviews left by others and I feel 100% opposite than what others have described. I have had the best experience with state farm. I have my vehicles and home insurance thru Deb Chabot from state farm and I could not possibly have even a comparable experience with any other organization. The team there is always happy and friendly, and genuine. I can not express enough how well I am taken care of by this agency. I truly appreciate Deb and her team working hard for my best interests. Thank you so much 

Vanessa F 

on BBB

a year ago

They are a misleading racist company especially the branch in mountain top Pennslyvania. The girl Who works at the front desk is rude and racist. A racist town and state . Poor customer service all the way 

Daniel F 

on BBB

a year ago

Claim number ***********Multiple on going problems with state farm since my claim 4/28/23. No call from the adjuster assigned to me by Thurs. I called my local agent and within 30 min of the phone call I was assigned someone else. Reimbursement for the contents of my home has been a nightmare. I submitted the receipts and waited for the check. Nothing, called again and they said they show no receipts being submitted. 2nd time, I submit all my receipts on Aug 6, Aug 9 Luis told me what my reimbursement was for his portion. Au... read more

Simon C 

on BBB

a year ago

I called State Farm Auto Insurance EMERGENCY ROAD SERVICES which is SO CALLED 24/7 Roadside services for help to tow my broken car on 8/19/2023 at 11 PM. I keep waiting and the lady who answered the phone keep telling us that the tow truck will be there in 30 minutes. I waited in the dark parking lot all by myself until 3:00 AM Sunday morning. Finally the lady told me there is no tow truck available that night. I have to find a way home and come back to my broken after 8:00 AM in the morning for the next available tow truck.... read more

Erin C 

on BBB

a year ago

Not like a good neighbor anymore! My parents had State Farm and what I started using as a young adult. Then used other insurances and really was excited about my new rate being around $95 two years ago. Fast forward to today. My rates have almost DOUBLED with NO accidents and my credit is over 700 - but now my rate is $170. I would bite the bullet of that nonsense, if I still received good customer service. Agent's office does not respond to text or emails. Today - I went online to State Farms website to talk to a chat with ... read more

Jo W 

on BBB

a year ago

State farm in Minneapolis when Daniel C****** was in charge was a great company. Don't let Selena Martinez and group fool you. They hang up on you, they are impolite they won't listen to their adjusters and the advice the adjusters give their customers. They are not " agood neighbor"