This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mike Ingrilli Plumbing LLC
- Contractors
- West Allis, WI
About this business
At Mike Ingrilli Plumbing, our reputation is as spotless as our work. We don’t quit until the job is finished, our quality standards are met and the work space is clean. We’ve earned the trust of clients throughout south- eastern Wisconsin. They know they can count on us to respect their time, space and budget. We’d like to earn your trust. Contact us with your next plumbing need and see how our professionalism sets us apart.
Location details
237 S Curtis Rd, West Allis, WI, 53214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don’t ever use this company! First, they overcharge! And, they will not come back and fix something they installed that should be warranted. We used him several times and every time they had to go back and fix what they installed. They wanted to charge us for the work that they Installed incorrectly. We are still dealing with this issue a year later. Obviously, we stopped using Ingrilli and we are with a more professional, reliable, plumbing company. Save yourself the headache and stress because there are plenty of other, qu... read more
Used them 2 times in the past because the work was good, but this time it was booked under my wifes name. Work was performed, but invoiced for an extra hour at 173.00/hr for labor plus a mobilization fee. Plumber was in/out of house a little over 1hr. When asked about a reasonable prorated adjustment, they stated that dispatch time is included and they bill by the half hour intervals, yet they clearly charged a full hour over. Not usually a clock watcher, but the front office response was fairly rude and I was kinda put off.... read more
Business response:
<p>We arrived 7/3 to address a leaking pipe in the basement near the water softener. We repaired the leak and cleaned up the jobsite. Our plumber filled out the labor portion of the work order with dispatch time 1:00; completed time 3:00 and total 2 hours. The customer signed work order. Job was successfully completed and no complaint noted or given.</p><p>On 7/13 as part of one of our standard operating procedures we made a customer service follow up call. No one answered, so we left a voicemail stating we were doing a foll... read more
I used them twice this year. The first time involved finding and fixing a mysterious leak in my walk-in shower. Because of that good experience I had them out when it appeared that a new hot water heater was needed. Mike, himself, got involved to ensure I was pleased with the outcome. Both times the in-house staff ensured the jobs were quickly scheduled and all staff were most responsive and courteous. I highly recommend Mike Ingrilli Plumbing.
The workings inside my toilet tank needed to be replaced. I might have been able to do this myself, but when it comes to plumbing, whenever I fix A, I break B. David had the parts required, quickly solved the problem while we had a nice conversation, and was on his way. Good job!<br /> <br /> <br />
Mike came over to look at a job, so I could get an estimate. I never received a call back from Mike or his assistants following our meeting. I reached out more than 5 times to get a call back in a span of several months. Every time his assistants said he would call me back that day and it never happened. Finally I called one last time. Was told he would finally get me a quote. Quote finally came in way overpriced just to get me to stop calling. I get that plumbers are busy and do not want to take smaller jobs on, but have th... read more
Business response:
I sincerely apologize for how long it took me to get this quote out. I explained that we had a serious medical issue that has been going on going for over 3 months with my 18 year old daughter. No excuse for the lack of communication. I believe my quote is very fair for a job done by a licensed, bonded, and fully insured plumbing contractor working under a ***************** plumbing permit.To be completely transparent, here is the detailed estimate we provided:Labor and materials to provide drain, vent and water piping to se... read more
Frequently asked questions about Mike Ingrilli Plumbing LLC
How is Mike Ingrilli Plumbing LLC rated?
Mike Ingrilli Plumbing LLC has a 4.2 star rating with 70 reviews.
When is Mike Ingrilli Plumbing LLC open?
Mike Ingrilli Plumbing LLC is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com