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Midfirst Bank

3.7

About this business

MidFirst Trust Company provides a broad range of professional services, including investment management, trust and fiduciary services. It offers various investment products and services, including Portfolio Select, which is an individually managed account. It is a wholly owned subsidiary of MidFirst Bank, one of the leading privately held financial institutions. MidFirst Bank provides a wide range of personal and business accounts, such as checking, savings and individual retirement accounts. The bank offers various loan pro... read more

Location details

501 NW Grand Blvd, #300, Oklahoma City, OK, 73118, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
3.7158 reviews
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Mikey Zhou's profile image
Mikey Zhou 
6 years ago

Extremely slow customer service; sent a message almost a week ago and still haven't heard back. 

Chelsea Marlett-Kennedy's profile image
Chelsea Marlett-Kennedy 
7 years ago

I've gone through hell and back with MidFirst. The only thing they put first is themselves. I was denied access to money at one point because they said my deposit was too high (1,000). They cut off my card for lack of use, despite the fact that I always maintained a positive balance. The latest is I went to make a withdrawal of $120 and only got $100. I've now filed a complaint but I highly doubt it'll go anywhere. I'm beyond fed up and definitely considering leaving as soon as they pay me what is owed. 

Shelby MacDonald's profile image
Shelby MacDonald 
7 years ago

Wanna make an atm deposit great! Want your money once it's deposited? Oooo sorry. Want it tomorrow? No not really, well too bad cause you won't be getting it for a while. What kind of bank makes you make a deposit with an envelope and isn't available when you put it in the account. I've had it with banking systems, you all just suck in general, but I've never been with a bank more retarded than midfirst 

Melissa Oglesby Richmond's profile image
Melissa Oglesby Richmond 
7 years ago

If you want your funds for monthly payment deducted on time, but a servicer that will hold posting your payment for 31-90 days and then report their delinquent posting procedures as your payment history this is THE company! Otherwise, refi out as soon as your loan is sold to them. They also report inaccuracies while you are under Chapter 13 "protection". I hear that's illegal.. 

Lacretia Durant's profile image
Lacretia Durant 
7 years ago

Horrible! I rather continue dealing with netspend prepaid then do business with them again. The app is a waste of time and the bank take way too long to process payments. I order from Amazon often. Usually with any other debit card Amazon receive their money within a day or sooner. Well guess who received an overdraft a week after I ordered my items!. Then the whole time the app is showing me my account is positive. What is the whole purpose of having mobile banking?! I’m so irritated and I only been with this bank for three... read more

Alaysia Smith's profile image
Alaysia Smith 
7 years ago
Joseph R Brazell's profile image
Joseph R Brazell 
7 years ago

If you want your finances fucked up and their representatives to lie to you then you definitely wanna go with MIDFIRST. 

Joel Hild's profile image
Joel Hild 
7 years ago

I've been a customer for 6 yrs. It has been the most difficult business I have ever dealt with. They promote as 'local' but have a big business mindset. Too many departments that do not communicate, ridiculous hold times for business customers(30-40min), and they charged me $30 per check, that their bill pay system failed to deliver!!! Buh bye. 

Becky Rexach's profile image
Becky Rexach 
7 years ago

Frequently asked questions about Midfirst Bank

How is Midfirst Bank rated?

Midfirst Bank has a 3.7 star rating with 158 reviews. 

When is Midfirst Bank open?

Midfirst Bank is closed now. It will open tomorrow at 9:00 a.m. 

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