This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dr. Michael Matthews, OD is an optometrist in Las Cruces, NM. He specializes in optometry.
2926 Hillrise Dr, Las Cruces, NM, 88011, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 2:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Does this provider adhere to the customer is always right policy? No, it is their way or the highway Was this provider's office clean? It could have used some cleaning Did this provider rush your appointment? Not too much, but somewhat Would you refer this provider to a family or friend? No, If I had known how terrible they were I never would have gone.
Did you spend a lot of time in the waiting room at this provider's office? No, my appointment started at the scheduled time Was this provider's staff friendly? Yes Did this provider answer all of your questions? Yes Did you leave the office feeling satisfied with your visit? Yes Did you feel like this provider's office was understaffed? No, they were fully staffed
Was this provider's staff friendly? Friendly Enough Was this provider's office easy to locate? Fairly Easy Does this provider welcome questions? Yes, they don't mind answering my questions Does this provider use current and safe equipment? Fairly current
Was this provider friendly? Yes
Would you recommend this optometrist to others? Yes Did this provider ever postpone your appointment? No, they never postpone my appointment Has this provider ever cancelled your appointment on you last minute? Never, they are very reliable. Does this provider use current and safe equipment? Yes
Everyone in my community knows that they are the absolute best in the field. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I'm really excited to tell my friends and family about the fantastic experience I had here. They always make sure to return my phone call as soon as possible. They've never left me waiting. I really admire them for being more than willing to ask for help from other profess... read more
Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to say! Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me
Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of
Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Did they follow up with you after your appointment? Yes, they made sure I had everything I needed! Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for Did this provider thoroughly explain the risks and benefits of your treatment? Yes, they made sure I had all the information I needed to make a decision Was the waitin... read more
Michael N. Matthews, OD has a 4.5 star rating with 23 reviews.
Michael N. Matthews, OD is closed now. It will open at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com