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1585 Gulf Shores Pkwy, Gulf Shores, AL, 36542, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT RENT FROM THIS COMPANY. We are in unprecedented times with the COVID-19 Pandemic. States and cities are requiring people to shelter in place, Alabama has closed all the beaches and restaurants and they are begging people to not come to their area to stop the spread of this virus. The whole travel industry has been turned upside down as every industry has had to step outside of their written contracts to refund travel that can no longer be taken in the wake of this pandemic. Cruise lines, airlines, hotels, etc....have ... read more
Business response:
Mr. *****, It is always disappointing when anyone's well-researched and highly anticipated plans do not work as a person hoped and dreamed. This is especially true for a large group of families. We have communicated with you regarding the cancellation grace period for customers originally scheduled to arrive before the end of April. We are sorry that our options are not acceptable to you. We certainly understand your concerns regarding travel for your upcoming April stay in the midst of the Covid-19 crisis and we are commit... read more
DO NOT RENT FROM THIS COMPANY. We are in unprecedented times with the COVID-19 Pandemic. States and cities are requiring people to shelter in place, Alabama has closed all the beaches and restaurants and they are begging people to not come to their area to stop the spread of this virus. The whole travel industry has been turned upside down as every industry has had to step outside of their written contracts to refund travel that can no longer be taken in the wake of this pandemic. Cruise lines, airlines, hotels, etc....have ... read more
Business response:
Mr. *****, It is always disappointing when anyone's well-researched and highly anticipated plans do not work as a person hoped and dreamed. This is especially true for a large group of families. We have communicated with you regarding the cancellation grace period for customers originally scheduled to arrive before the end of April. We are sorry that our options are not acceptable to you. We certainly understand your concerns regarding travel for your upcoming April stay in the midst of the Covid-19 crisis and we are commit... read more
We were supposed to vacation in Gulf Shores March 21 - 28, but due to Corona virus we cancelled our trip. The airlines, car rental, etc. were very accommodating and understanding of the situation and we received full credit for our bookings. Meyer Vacation Rentals was the COMPLETE opposite. Not only did they refuse to give us back our money, but they were RUDE on the phone and hung up on us a couple of times. The beaches in Alabama were shut down, as were most restaurants and entertainment venues. One would think, given the ... read more
Business response:
Ms. *****, We are very sorry that you are unable to visit at this time due to the pandemic restrictions. Please know that we would absolutely prefer to be serving as your host this week. Since it is still unknown when our beaches will reopen and our resort community will return to full operation we are focused on preserving the value of your vacation by offering to reschedule your dates or provide a gift certificate valid for one year. Once normalcy is restored either of these options assure you a coastal vacation.
Had to cancel our trip 3/21/2020 due to 14 day quarntine with coronavirus. Was hung up on twice. Still havent returned my phone calls, email or facebook messanger. I can't use a credit voucher as I am out of a job and have no vacation time. We are disputing the charges on our credit card due to lack of response and unprofessionalism.
Business response:
Ms. ******, We are sorry that the pandemic has not only affected your job but also your ability to vacation with us in the next 12 months. We apologize for any lack of response to your communications.
Had to cancel our trip 3/21/2020 due to 14 day quarntine with coronavirus. Was hung up on twice. Still havent returned my phone calls, email or facebook messanger. I can't use a credit voucher as I am out of a job and have no vacation time. We are disputing the charges on our credit card due to lack of response and unprofessionalism.
Business response:
Ms. ******, We are sorry that the pandemic has not only affected your job but also your ability to vacation with us in the next 12 months. We apologize for any lack of response to your communications.
We were supposed to vacation in Gulf Shores March 21 - 28, but due to Corona virus we cancelled our trip. The airlines, car rental, etc. were very accommodating and understanding of the situation and we received full credit for our bookings. Meyer Vacation Rentals was the COMPLETE opposite. Not only did they refuse to give us back our money, but they were RUDE on the phone and hung up on us a couple of times. The beaches in Alabama were shut down, as were most restaurants and entertainment venues. One would think, given the ... read more
Business response:
Ms. *****, We are very sorry that you are unable to visit at this time due to the pandemic restrictions. Please know that we would absolutely prefer to be serving as your host this week. Since it is still unknown when our beaches will reopen and our resort community will return to full operation we are focused on preserving the value of your vacation by offering to reschedule your dates or provide a gift certificate valid for one year. Once normalcy is restored either of these options assure you a coastal vacation.
Meyer is un American in my opinion. We are scheduled during the Corona Virus and a refund is completely out of the question. These are unprecendented times and should be handled that way. Instead of GREED. Give me a break. They sent a letter from Alabama saying we couldn't go. We do not want to go at a later date.
Business response:
Mr. ********, We are very sorry that the pandemic affected your ability to vacation with us at this time. We created a grace period for cancellations so that you would not lose the value of your reservation. Certainly no one knows when our beautiful beaches will be open again and our resort area will be fully functional. However, once normalcy is restored our options to either reschedule your vacation or provide a credit valid for one year assures you a coastal vacation.
Meyer is un American in my opinion. We are scheduled during the Corona Virus and a refund is completely out of the question. These are unprecendented times and should be handled that way. Instead of GREED. Give me a break. They sent a letter from Alabama saying we couldn't go. We do not want to go at a later date.
Business response:
Mr. ********, We are very sorry that the pandemic affected your ability to vacation with us at this time. We created a grace period for cancellations so that you would not lose the value of your reservation. Certainly no one knows when our beautiful beaches will be open again and our resort area will be fully functional. However, once normalcy is restored our options to either reschedule your vacation or provide a credit valid for one year assures you a coastal vacation.
Rental property is so run down that it shouldn't be rented! How can you stay in business with filthy rentals.I should have read all of your negative feedbacks before I rented! Stay away from Meyer rentals!!!!'
Business response:
****, Our goal is to delight our customers so it concerns us that we disappointed you during your visit. We are very sorry that your experience was not pleasant.
Meyer Vacation Rentals has a 1 star rating with 13 reviews.
Meyer Vacation Rentals is closed now. It will open tomorrow at 9:00 a.m.
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