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Meyer Vacation Rentals
- Vacation Rentals
- Gulf Shores, AL
About this business
Location details
1585 Gulf Shores Pkwy, Gulf Shores, AL, 36542, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were notified on 5/28 (today) that our condo that has been booked since December 2020 would no longer be available for our family vacation...in 5 days (6/3-6/9). My sister-in-law is getting married in Orange Beach and we are scheduled to Make the 12 hour drive from St. Louis, Missouri and now myself, my wife and my 1 & 3 year old boys have nowhere to go and nobody at this company seems to care at all. This is an absolute gut punch and I will see till my last breath that everyone knows how this company operates.
Business response:
Mr. ********,. We certainly can understand your frustration regarding the original property you rented from us no longer being available at the last-minute due to construction delays. We are so sorry that your trip to your family wedding was canceled due to these delays and that the two properties that our Guest Sales Manager offered to you were not acceptable. These notifications and cancellations are not our normal business practice since hosting you and your family is our only means of income and disappointing you is the ... read more
In mid March of 2021 I visited the Meyer Vacation rental web site to find a rental and plan a vacation in Gulf Shores. I found a condo that suited my family's needs and a date in June that the condo was availiable. I paid my deposit and the balance due was to be charged to my credit card 30 days prior to our arrival. 30 days prior to arrival instead of my credit card being charged I got a call that the property was not avaliable due to hurricane damage last year. They did not have any other comparable properties for us to re... read more
Business response:
Ms. *******, We are sincerely sorry that we were unable to salvage your vacation with us due to the unexpected change in the status of the property you rented. There are many factors that are working against the properties being ready for occupancy due to Hurricane Sally damage last fall that include supply delays and contractor issues. We must rely on the Homeowner Associations to provide updates on the condition and approval for occupancy and many times we receive approval that reverses when heavy rains reveal more water i... read more
My husband and I have been coming to Gulf Shores for almost 20 years. We are snowbirds and have always rented through Meyer Real Estate. The first couple of years, we were impressed--both with the rental units and with the activities Meyer provided. Granted, some of these visits were during "dry" times for Gulf Shores--post Ivan and just after the oil spill. Now, things seem to be changing, and the units that Meyer represents leave quite a bit to be desired. The units are not well-maintained, and they are not all that clean.... read more
Business response:
Ms. *******, We sincerely apologize for the inconveniences you experienced this year. We appreciate your loyalty and we want to make your 2021 stay as comfortable as possible. A member of our Guest Relations team has reached out to you to discuss possible remedies. Again, we are sorry you had a bad experience and we hope to make this visit much more enjoyable.
I had a reservation that happened to be around the time of hurricane delta. Our check-in time was the Thursday before the storm was supposed to hit however we were told that reservations were canceled for a few days since the governor ordered a mandatory evacuation. This company that I have done business with for over 10 years has decided not to work with me at all! I even spoke with Michelle the president of the company and she offered nothing. I am in disbelief that in these times a company would not want to reason or work... read more
Business response:
Mr. *****, We realize that each vacation is an investment that can be impacted by the unexpected illness, family tragedy and coastal tropical weather conditions. For this reason we offer our guests the optional protection of travel insurance. We truly are sorry that your vacation was impacted by the mandatory evacuation order for Hurricane Delta and without your purchase of trip insurance our standard cancellation prodigals apply to your reservation. Our goal is to serve our customers in a manner that delights them and we re... read more
Stayed at the Beach Club room 702D. Upon arrival room had not been cleaned. Room was damaged on basically every wall, dirty floors, dirty dish water and rag in kitchen, last occupants things left behind etc. NOT what you expect out of a Beach Club rental at all. Very Disappointed and Dissatisfied with the whole trip experience. Highly Don't recommend!
Business response:
******, We are disappointed too since we never want our customers to have a bad experience. It is very difficult to recover when the start of your vacation is delayed and the property is not properly prepared for you and we are very sorry that we had a housekeeping breakdown. Your feedback regarding the condition of the property is very valuable to us and we will address the deficiencies. We apologize for the inconveniences you experienced.
Stayed at the Beach Club room 702D. Upon arrival room had not been cleaned. Room was damaged on basically every wall, dirty floors, dirty dish water and rag in kitchen, last occupants things left behind etc. NOT what you expect out of a Beach Club rental at all. Very Disappointed and Dissatisfied with the whole trip experience. Highly Don't recommend!
Business response:
******, We are disappointed too since we never want our customers to have a bad experience. It is very difficult to recover when the start of your vacation is delayed and the property is not properly prepared for you and we are very sorry that we had a housekeeping breakdown. Your feedback regarding the condition of the property is very valuable to us and we will address the deficiencies. We apologize for the inconveniences you experienced.
Terrible service from this company. It started with the check-in when we could not find our designated parking space. Spent an hour looking under bumpers in the parking lot for our space only to discover it was in a garage under renovation. We could not figure out how to enter the building with the instructions provided and no help was available when we called. Condo was in marginal condition with broken doors, mold in the shower and around the windows, and multiple dents in the walls. A/C failed on Saturday night and we cou... read more
Business response:
Mr. ****, It is so disappointing to travel to your destination and then encounter issues at the very start. We are so sorry there were parking issues at Lost Key condos when you arrived. Also the A/C issues are very critical during summer and we apologize for the delay in our response. We appreciate your candid remarks and again are very sorry you encountered these issues.
When you rent a place from a reputable company then you would expect it to be at least decent and average, but you would hope it would be even nicer. We called immediately upon check-in concerning our master bedroom. The mattress was beyond squeaky and the headboard was not attached to the frame. Therefore, every time you sat down or just turned over in the bed, the headboard would slam against the wall and it was just completely uncomfortable and ridiculous. When we called to complain, it was obvious the company new of the ... read more
When you rent a place from a reputable company then you would expect it to be at least decent and average, but you would hope it would be even nicer. We called immediately upon check-in concerning our master bedroom. The mattress was beyond squeaky and the headboard was not attached to the frame. Therefore, every time you sat down or just turned over in the bed, the headboard would slam against the wall and it was just completely uncomfortable and ridiculous. When we called to complain, it was obvious the company new of the ... read more
Frequently asked questions about Meyer Vacation Rentals
How is Meyer Vacation Rentals rated?
Meyer Vacation Rentals has a 1 star rating with 13 reviews.
When is Meyer Vacation Rentals open?
Meyer Vacation Rentals is closed now. It will open tomorrow at 9:00 a.m.
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