Metropolitan Warehouse & Delivery Corp.

cinaTHEdiva N. 

on Birdeye

2 years ago

Sadly this is one of the worst delivery services I've had to date. They give you this 4 hr window, which is then narrowed down to 1 hr the day of delivery. I live in an APT complex(all the other delivery persons) checked with the leasing office for any special instructions and to verify the residence. They send a text saying we have 10 mins to meet you or they are leaving? They left. End of Story. Now we are having to wait another week. Will never recommend or use this company again. 

stretchtattoos 

on Birdeye

2 years ago

Like everybody else posted. This company is absolute trash. Do not support them. You will not be happy.  

Patricia T. 

on Birdeye

2 years ago

HORRIBLE. back to back bad experiences with them. had a delivery to the mountains and they were hours late. dispatch was zero help and they kept telling us the tracking they provided was rarely accurate. we flew up to the mountains that morning bc we received a text it would be there by 11. at 6pm,after no less that 20 calls with no one willing to help, they arrived and refused to drive up the street. it was 100%passable. if metropolitan is going to send someone on a mountain run-and they had 3 prior to ours-the drivers ... read more

Christopher G. 

on Birdeye

3 years ago

I ordered furniture from Abbyson on 5/26/2022, with 2-4 weeks delivery terms. Metropolitan Warehouse & Delivery was contracted for the delivery and scheduled the first attempt for 7/6/2022. On 7/6/2022, I received a call several hours into the scheduled delivery time from Metropolitan Warehouse & Delivery customer service, stating that the delivery truck had broken down and needed to reschedule for the end of July. This timeframe was unacceptable as the first scheduled delivery date was already at 6 weeks of 2-4 week delive... read more

Josh H. 

on Birdeye

3 years ago

Terrible delivery service. They are slow and unresponsive. They couldn't find the entrance to our community. What a bunch of idiots! 

Tom O. 

on Birdeye

3 years ago

Horrific experience getting them to finish the job and deliver as promised. Missed 2 days of work due to botched deliveries, customer service/direct warehouse/supervisor/management do not communicate so will be missing a third day of work to hopefully get my order delivered. This corporation cannot function this way, awful.  

Jared B. 

on Birdeye

4 years ago

Bunch of theives! If I could give them 0 stars I would. Ordered a swing set from BJs on 4/4/21- never received a call saying when it was shipping or anything. Called BJs they send me to these people. Call them on 4/8/21 schedule a delivery for the week of 4/26/21. They say this is the closest date- fine w/e they’re busy I get it. I get a call on 4/22/21 saying that they’re delivering on 4/26/21, take the day off work to wait for them. Get a call at 9am on 4/26 but the spam filter blocks it, call back, guy tells me that BJs n... read more

Mike S. 

on Birdeye

4 years ago

Costco, you should be ashamed that you are using a company like this for your deliveries. Do you not care about your customers? Just look at the reviews about the them, they are all the same and I agree 100%. You wait and wait only to be stood up with some BS excuse. This is why people get hurt. Guarantee, you will be seeing me in person today! 

Shannon K. 

on Birdeye

4 years ago

Just awful. Out of vindictiveness my delivery was cancelled outright and not rescheduled, this was after 2 reschedules and I voiced my displeasure. I have a printout of the tracking. It literally stops at "Delivery cancelled." How awful this this company? They have their clients who ship with them at their mercy.