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Metroplex Medical Centres

4.1

About this business

Location details

700 N Pearl St N510, Ste N510, Dallas, TX, 75201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1328 reviews
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Shelia Thomas's profile image
Shelia Thomas 
a month ago

The doctors are great, Dr Porras has taken great care of me over the years. but getting through to the front office to leave the nurse a message for the doctor is horrible I held on for 45 minutes for two days and no one came back to the phone. I also held on today she came back after 20 minutes, stated she had to put a chart up and she would be right back and ask me to hold on again and did not come back after 10 more minutes! They is sad! Poor customer service, too many patients and no overhead to cover! 

Brenda West's profile image
Brenda West 
2 months ago
Elina Jebelli's profile image
Elina Jebelli 
2 months ago

Have always had a negative experience with this office. Saw Diddy one time (he was great) and he asked me to update my review online so I changed from 1 star to 5. Honestly, I'm constantly left on hold at times with no answer and my referral requests are IGNORED when they are URGENT (multiple times). I've had two muffled ears with loud ringing in it for over a month. Had an appointment on September 9, called 7 days later to ask whats going on with my referral and it hadn't even been sent over. Joyce said she’d send it. Had a... read more

Angel Cao's profile image
Angel Cao 
2 months ago

Always make me random appointments, even I canceled them online, they will still call me and say that I have an appointment. Also doctors here don’t take you seriously. I had a severe sinus infection that they didn’t even notice after multiple appointments. 

Leonor Jasso's profile image
Leonor Jasso 
2 months ago

Brendor was great fast and friendly, love coming here 

Frequently asked questions about Metroplex Medical Centres

How is Metroplex Medical Centres rated?

Metroplex Medical Centres has a 4.1 star rating with 328 reviews. 

When is Metroplex Medical Centres open?

Metroplex Medical Centres is closed now. It will open at 9:00 a.m. 

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