MetroAccess

O'Donna “Boochie Daniels” Daniels 

on Google

a week ago

My experience here was quite pleasant. You don't need an appointment and the service was quite speedy; the staff were pleasant and eager to assist the customer with individualized services. You rarely find services this satisfactory now days and I was pleased. Thanks Metro 

Phyllis Kilgore 

on Google

a month ago

I'm very grateful for your service.Been with you for 4yrs. To provide a better service please@all level's do the following.1. Reservations- Get the details correctly, especially address, phone calls. 2.Answer the phone's, never hang up on a caller. When you say you're sending someone do it. Don't leave me stranded. Keep your word. 3. Dispatch, be courteous if you are sending a ride, send it, stay on the line & keep me informed.Drivers never bring an attitude to work. Your the best. Contractors are pleasant, always on time, u... read more

Joshua Oakes 

on Google

3 months ago

Y’all employ some of the most inconsiderate drivers on the face of this planet. When I get stuck behind one of your vehicles, it literally makes me wanna blow my head off. 

Vanessa Fleeton 

on Google

3 months ago

My issue is with the EZ Pay process. I've called customer service many times over the past few yrs asking about a refund. I've been told 3 different stories about a refund. I mailed the letter they requested. No supervisors are calling back. I don't use the van because my Dr's are out of the area they service. I use the subway & I need the money for parking. I wish I never made the deposit. Im retired & need my money.