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Metro Source Janitorial
- Home Cleaning
- Albuquerque, NM
About this business
Our trustworthy maids are screened and qualified for your protection. Their commitment to quality house cleaning services and care insures your house cleaning service are consistent and hassle-free. We offer one-time, ongoing and move-out cleaning service. Metro Source also owns and operates Metro Source Janitorial, a commercial cleaning company for both small and large companies.
Location details
518 Mesilla St N E, Albuquerque, NM, 87108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Folks don't use them and don't use living social. They were to be here today 11/21/12 between 9-1pm. They never showed up. I called for a half hour and finally got the owner. I explained that no one had showed up and how long i had been calling He said he didn't handle the appointments and that i needed to call back when "Gordan" got back from lunch. I again told him how long i had been calling and asked him to leave "Gordan" a message to call me back. He said they didn't take messages. He then told me i was rude and he woul... read more
Horrible customer service. Not reliable at all. No showed on me twice--both times prior to a social event at my home. The only reason I kept service for the few months I did, was I was able to get their services for $63.13 a week. But after the second no show, I'm done.
Exactly what everyone else is saying. I bought a livingsocial deal. They did show up for the first cleaning and did a fine job. It wasn't spectacular but it was fine. The second cleaning no one showed up. I called to reshedule. They didn't show up again. I called to reschedule and can get no answer. I found 2 phone numbers online one of which has been disconnected. I think this deal is a scam. Just can't believe it took me 8 hours of waiting around in my house for them to show up for me to figure that out. I'd encourage you ... read more
Let me just say.... They NEVER answer the phones it took me calling Groupon to complain and ask for my money back because I wasn't able to reach anyone for two weeks and when I did they are RUDE and even disconnected me a few times. I wish I could also put zero stars. Also, when I called see where they are since they are 45 mins late they the lady told me just because they were scheduled at a time doesn't mean they are going to be there at that time. UMM? I don't know what this business thinks but it should be more like they... read more
Wish I could give zero stars!! Worst service ever. Also got 4 maids for 1 hour rather than 2 for 2 hours. Maids swooped in and worked furiously and did nothing that I requested. Put dish washing liquid in dishwasher - was full of bubbles when I opened it; put gallon container of cleaner/bleach sideways in cabinet without lid on it so it fell out and spilled on floor when I opened the cabinet; SPILLED FLOOR WAX ON MY NEW COUCH, but didn't wax the floor, did not move furniture back after moving it. Plus much much more. Took me... read more
Metro Maids totally scammed me with the help of LivingSocial. They took my money and now won't return my call to schedule service. I've emailed, called, contacted LivingSocial and no return call from Metro Maids. I finally reached out on facebook and they deleted my post, blocked me and reported me as abusive. So obviously they have gotten my message that I am unhappy but still refuse to contact me. And I was absolutely not abusive, I just stated I was disappointed and would have to go to their office in person to schedule m... read more
4 women came for 1 hour instead of 2 for 2 hours. It was very confusing and I SPEAK SPANISH. They had to be directed but didn't wait for me to do that. I did not want the bathroom done since I had just had a remodel. they gouged my NEW TILE FLOOR AND COVERED IT UP WITH A RUG. HOW DO YOU GOUGE A TILE? I am waiting to see how the management is going to compensate me for this. At this time, management is trying to work out a solution and are sending someone out to look at the problem. I will update as soon as there is a resolut... read more
They never showed for a scheduled cleaning appointment. They called the day before and confirmed they would be there. I waited at my house all afternoon. No one called us to explain what happened. The office is strictly voice mail based and does NOT return calls or messages. They are undependable. Stay away from this poorly run business!
Frequently asked questions about Metro Source Janitorial
How is Metro Source Janitorial rated?
Metro Source Janitorial has a 1 star rating with 13 reviews.
When is Metro Source Janitorial open?
Metro Source Janitorial is closed now. It will open at 7:00 a.m.
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