This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Metro Self Storage
- Consumer Services
- Dartmouth, NS
About this business
Location details
201 Joseph Zatzman Dr, Dartmouth, NS, B3B 1R5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been storing my stuff here for about four years. I haven't had any real problems, but my one complaint is that they bill for every 28 days (four weeks) instead of monthly. That way, they get an extra payment every year, and I never know the day my bill is due because it changes by two or three days every month. It's expensive enough as it is. Other than that, I don't have any complaints. The place is clean, and when I call for the rare question or issue, the staff are friendly and helpful.
This facility is so unhygienic and disgusting. Rat droppings everywhere. Water ingress from the front and side unit. The management were completely dismissive and do everything they can to curve away from customer complaints. They are continuously deleting negative reviews because their customer service is so terrible. They did not resolve any issues I presented to them and ended up ignoring my complaints entirely. This company is completely crooked.
They had my review removed. Rats ate and nested inside our couch over the 4 months we had it stored in their climate controlled facility. Ownership gave us the run around for weeks. The insuance doesnt cover rodent damage. Embarrassing response. Literally do not use this location. Disgusting, poor business practice. What a mess.
Been with this storage unit for a long time they built the new building all my stuff was full of dust i’m assuming from drywall, also went back to my unit Infested with mice Faeces with dead mice I contacted the office and sent pictures and never got a Reply back!!! I use storage units for my work daily a storage inn Halifax they do not treat their customers like this!! The money I paid for years for storage at metro is crazy that I had to throw all my stuff out and paid for dump fees just mind blowing!! I don’t suggest this... read more
This place is a vermin and mould infested biohazard and the owners do absolutely nothing to remedy it or mitigate rodent damage in the units. The insurance they sell is not worth the paper it gets printed on. Shop elsewhere
Frequently asked questions about Metro Self Storage
How is Metro Self Storage rated?
Metro Self Storage has a 2.3 star rating with 18 reviews.
When is Metro Self Storage open?
Metro Self Storage is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com