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Metro Property Management
- Property Management
- Rogers, AR
About this business
Location details
5247 W Metro Park Crossing Suite 2, Rogers, AR, 72758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Metro Property Management took over my lease 2 weeks ago, 1 day before rent for September was due. They will not answer my repeated phone calls, return voice messages, or seemingly acknowledge my existence. I am unable to access the portal through which they require all payments to be made and any correspondence to be submitted. As such, I cannot pay my rent or request urgent maintenance for recent storm damage to the property and they do not seem to care.
Metro Property Management took over my lease 2 weeks ago, 1 day before rent for September was due. They will not answer my repeated phone calls, return voice messages, or seemingly acknowledge my existence. I am unable to access the portal through which they require all payments to be made and any correspondence to be submitted. As such, I cannot pay my rent or request urgent maintenance for recent storm damage to the property and they do not seem to care.
They outsource their customer support to India. Would not recommend this company as someone looking to have their property managed or as a renter.
They outsource their customer support to India. Would not recommend this company as someone looking to have their property managed or as a renter.
My experience with this leasing company was extremely disappointing, and I feel compelled to share it so others can make an informed decision before signing a lease with Metro. First, the lease is heavily tilted in favor of the company. The language can be confusing, and even when you have a valid concern, it often leaves little room for the tenant’s perspective. I strongly recommend reading it very carefully — more than once — so you understand exactly what you’re committing to. Second, communication with the leasing office... read more
Frequently asked questions about Metro Property Management
How is Metro Property Management rated?
Metro Property Management has a 4.5 star rating with 856 reviews.
When is Metro Property Management open?
Metro Property Management is closed now. It will open at 8:00 a.m.
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