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50-23 23rd St, Queens, NY, 11101, United States
Get directionsI had a very bad experience with another electrician, who opened the permit for our renovation but wasn't able to complete the work he had committed to. Metro Group came in, thoroughly inspected the project, explained exactly what needed to be done, and took over the permit. By the following week, they already had a full team on site. Over the next month, they worked professionally every day, corrected the previous contractor's mistakes, and completed all the electrical work to a very high standard. What impressed me most ... read more
I am extremely dissatisfied with the service I have received. The individuals handling service calls have demonstrated a lack of professionalism, and the mechanics sent to address my issue have been ineffective. I have contacted your company three separate times regarding the same problem, yet it remains unresolved. Multiple mechanics have been dispatched, resulting in a significant waste of time, only for me to be informed that my type of boiler is not serviced by your company. It is unacceptable that after all this inconve... read more
Chris Matthews is a great account manager for my apartment needs including HVAC, electrical. Very responsive and helpful. Will use again.
The service person Ed that comes to service our location takes great pride in his work and share all relevant information to our system immediately. Our office water cooling tower is always working properly thanks to Ed
AVOID! BE VERY WEARY OF ENTERING A CONTRACT. Unresponsive, unprofessional, and overcharges EDIT FOR CLARITY: The response from Metro Group below was only after I left the original review. All of a sudden managers and superiors were added to rectify the situation, and even with that, it still took time and a big hassle. I also had one more maintenance appointment left on my contract beyond this original issue, so I booked it a month in advance to finish up and move on. I had a window from 8-12, confirmed the week before, and... read more
Metro Group has a 4.5 star rating with 196 reviews.
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