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Metro Group
- Heating & Air Conditioning/HVAC
- Queens, NY
About this business
Since 1925, Metro Group has been the trusted source for critical operational and building services. We serve a diverse range of industries including institutional, commercial, residential, government, healthcare and industrial. Partnering with Metro Group’s skilled and experience team provides customers peace of mind knowing their building systems are compliant, performing efficiently and are optimized for sustainability. Industry Leading Trusted Services include: - Water & Hygiene - Mechanical & HVAC - Licensed Electr... read more
Location details
50-23 23rd St, Queens, NY, 11101, United States
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Extremely Unreliable – Avoid for Critical Services Contacted Metro Group 5 days ago about an urgent rectifier issue that has left the elevator out of service—major inconvenience for the entire building. Despite submitting all required service agreements, Eddie kept delaying, pushing this emergency day after day. Totally unprofessional. This company cannot be trusted when it matters most.
AVOID! BE VERY WEARY OF ENTERING A CONTRACT. Unresponsive, unprofessional, and overcharges EDIT FOR CLARITY: The response from Metro Group below was only after I left the original review. All of a sudden managers and superiors were added to rectify the situation, and even with that, it still took time and a big hassle. I also had one more maintenance appointment left on my contract beyond this original issue, so I booked it a month in advance to finish up and move on. I had a window from 8-12, confirmed the week before, and... read more
Metro Group services my ERV and Condenser. The tech team does a great job on the maintenance work. The business team is responsive and professional, as well!
The service person Ed that comes to service our location takes great pride in his work and share all relevant information to our system immediately. Our office water cooling tower is always working properly thanks to Ed
I had a great experience working with Angel Chan. She was kind, patient, and took the time to explain everything clearly whenever I had questions. Her professionalism and friendly approach made the whole process much easier to understand. Highly recommend!
Frequently asked questions about Metro Group
How is Metro Group rated?
Metro Group has a 4.5 star rating with 191 reviews.
When is Metro Group open?
Metro Group is open now. It is open 24/7.
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