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Metro EyeCare
- Healthcare
- Altoona, IA
About this business
Location details
301 Center Pl Suite D, Altoona, IA, 50009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 3:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I would never recommend this business to anyone. The front desk staff is incredibly disrespectful. They treated both my child and myself as though they were better than us, annoyed we were there and were incredibly dismissive. When asking for some information they refused to answer. Hoping I could get a general answer from our medical records, I asked for these and was told by the front desk she would mark out that information. The dr seemed to be in a rush and she has very poor bedside manner. DO NOT RECOMMEND.
NEVER DARKEN THIS PLACE'S DOOR. I had a routine visit and it cost me $175. Then on top of it they charged me for a visit from a year ago for $106 I called and questioned them and they told me if I hadn't heard from them it was paid. No statements for one Year!!!
We will never do business here again. EVER. My daughter has a 200$ frame allowance but there aren't any frames for that cost available in the store. I was charged 75$ for the simple fact that I have had cataract surgery. Since my surgery I have had numerous pairs of glasses and never paid more than my co pay. There was nothing different about the exam. There was another 45$ charge for refraction I was not told about up front. They no longer accept care credit either which is how I usually pay for eye visits. It's pretty sad ... read more
I used to go to the one in Ankeny a couple years back and loved it. I went to the Altoona location last year and the doctor was amazing. She was attentive, so nice and knowledgeable. But the front office staff was extremely dismissive and acted as though I was “putting them out” by being there. Again, that was about a year ago so I’m not sure if things have improved, but judging from recent reviews, others are experiencing the same thing(s). Would definitely come back for an exam, but I wouldn’t come back to purchase glasses... read more
Frequently asked questions about Metro EyeCare
How is Metro EyeCare rated?
Metro EyeCare has a 4.3 star rating with 103 reviews.
When is Metro EyeCare open?
Metro EyeCare is closed now. It will open on Tuesday at 10:00 a.m.
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