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Methodist Family Health Center - Preston Hollow

4.1
  • Dallas, TX

About this business

Location details

4235 W Northwest Hwy Suite 400, Suite 400, Dallas, TX, 75220, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.161 reviews
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Mookie Evanz's profile image
Mookie Evanz 
recommend  Recommended
4 years ago

Hell to da No!!! Very rudes nurse!!!! They give you the run around!!! Actually tell to stop calling, hung up on you as well!! Very insensitive nurse with attitudes!! This is putting in nicely!! 

Carmela Cat Trejo's profile image
Carmela Cat Trejo 
4 years ago

The customer service is awful here.my first visit I was not impressed there was a lady with her elderly mother with Alzheimer’s she had a time keeping her mask on I know with Covid the staff and patients need to be protected they asked them to leave . Instead of offering accommodations or try to help the lady. I had an appointment 2nd visit they cancel my appointment because I didn’t take the medicine they prescribed me, said if was not there problem if I didn’t read their policy. Will not be coming back here. Also the waiti... read more

Christinaa Esquivel's profile image
Christinaa Esquivel 
recommend  Recommended
4 years ago

Best Hospital your in good hands 

Gail Broadway's profile image
Gail Broadway 
recommend  Recommended
4 years ago

We are forever grateful for the staff at Methodist Charlton. Beginning Friday night November 6th-Thursday night November 26th(Thanksgiving), our family witnessed the hard work along with love and care of my sister. Special emphasis on the Intensive Care Unit just to name a few Joy,Jennifer,Alex,Andrew,Ro,Angela Kevin and Brenda were awesome to have caring for her. They stood in the gap for us seeing that we couldn’t be there physically. The nursing staff was AMAZING!!! There was not one time that we called and they appeared ... read more

Business response:

Thank you so much for taking time to write a recommendation. - Amanda 

Tiffany Mayben's profile image
Tiffany Mayben 
4 years ago

Every time we come here we have the most difficult time. Staff need to realize that patients can hear you when you're in the hall talking. To say that this pt needs imaging but you're not going to take him until after halftime is unacceptable. I had to come in here and ask for the charge nurse and patient advocate before they bothered to finally give my husband for pain. If you can... go somewhere else. 

Business response:

Thank you for taking the time to leave your review. Please reach out to our administration so we can learn more by calling 214-947-7534. We would like the opportunity to investigate this matter for you. Thank you - Lillie edit 

Cailee Wilburn's profile image
Cailee Wilburn 
recommend  Recommended
4 years ago

I had an emergency c section in January and hermitages after and I can’t say enough about how good the experience was here. Dr. Misamore is absolutely amazing!!! 

Business response:

Thank you so much for your 5 star review Cailee. We love providing excellent care in our community! - Angel B 

Cailee Wilburn's profile image
Cailee Wilburn 
recommend  Recommended
4 years ago

I had an emergency c section in January and hermitages after and I can’t say enough about how good the experience was here. Dr. Misamore is absolutely amazing!!! 

Business response:

Thank you so much for your 5 star review Cailee. We love providing excellent care in our community! - Angel B 

Maleri Holmes's profile image
Maleri Holmes 
4 years ago

Don’t recommend simply because my friends son has covid AND pneumonia, and they are making him sit in the waiting room with every other person there... Why is he not in a room isolated from every other person? About 15 people are being exposed to covid and pneumonia right now due to him sitting in the waiting room. This medical center needs to do better. If covid is as bad as y’all say it is, get that boy AWAY from everyone else. He needs to either wait in his vehicle or in a separate room. You just put many other people at ... read more

Business response:

We take all feedback seriously and would like an opportunity to learn more about your concerns. Please email MMMCpatientrepresentative@mhd.com. - Angel 

Maleri Holmes's profile image
Maleri Holmes 
4 years ago

Don’t recommend simply because my friends son has covid AND pneumonia, and they are making him sit in the waiting room with every other person there... Why is he not in a room isolated from every other person? About 15 people are being exposed to covid and pneumonia right now due to him sitting in the waiting room. This medical center needs to do better. If covid is as bad as y’all say it is, get that boy AWAY from everyone else. He needs to either wait in his vehicle or in a separate room. You just put many other people at ... read more

Business response:

We take all feedback seriously and would like an opportunity to learn more about your concerns. Please email MMMCpatientrepresentative@mhd.com. - Angel 

Frequently asked questions about Methodist Family Health Center - Preston Hollow

How is Methodist Family Health Center - Preston Hollow rated?

Methodist Family Health Center - Preston Hollow has a 4.1 star rating with 61 reviews. 

When is Methodist Family Health Center - Preston Hollow open?

Methodist Family Health Center - Preston Hollow is closed now. It will open tomorrow at 10:00 a.m. 

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