Merlin's TV

Alexxx 

on Dex Knows

9 years ago

Deceiving clerk We thought we bought 2 TV's from Kelvin Merlin ans asked about financing he said they do it through Tempo(was OK with us Odell uses Wells Fargo etc.)Today after making almost 5 payments of $125 5x125=625 for 2 Tv's priced at $ 670 together we figured they want us to buy it out for $374...Mega ridiculous almost 50 % APR rate ???!!! Talked both to Tempo and Kevlin today noone wants to do anything to resolve the case.Contemplating small claims Kelvin insisted it was a lease etc.Who in their right mind rents TVs ... read more

Mike Infanger 

on Dex Knows

11 years ago

Furniture and more We have used these guys for getting our furniture for our new home. We were very happy with their service. I would definitely recommend them to my friends. I love working with local people vs the 'big box'. 

Not Happy 

on Dex Knows

12 years ago

Horrible service I had them look at a tv that wasn't working. They said with parts and labor it would be $425. A new one costs $400. I looked up the part on line and it costs $50. U tube showed me how To change it. It took me about 30 minutes. It was easy. What a rip off that Merlin's is. I will never go there for anything. 

Great Service 

on Dex Knows

12 years ago

Simply the Best Don't waste your time with anyone else! These guys know there stuff, are very professional, and go the extra mile. Thanks Steve and Allen for great service!!! 

Justjess 

on Dex Knows

13 years ago

Awesome doesnt explain enough Ive been living in idaho falls last couple of years dealt with both stores.both friendly and professional knowlegable wont shop anywhere else for electronics 

Small Town Boy 

on Dex Knows

13 years ago

Great Service I really like Merlins. They are fab! I bought my sony tv from them 3 years ago and I called them and they sold me on a awesome sound system just last week. Great service I will never shop at costco again. 

Elkmagik 

on Dex Knows

13 years ago

Damn these guys have nothing but bad reviews! I was looking for a better service than Qwest because of it's lousy service. After reading all the One Star Reviews there is no reason to jump outa the frying pan into the fire!Thanks for the Heads Upon the Reviews,Elk 

A LOCAL BUISNESS IN POCATELLO 

on Dex Knows

13 years ago

EXCELLENT SERVICE AND SELLS I HAVE BEEN DOING BUISNESS WITH MERLINS TV FOR 16 YEARS. THEY HAVE DONE NOTHING BUT TREAT ME GREAT. WHAT YOU NEED TO REALIZE IS THAT THEY DON'T BUILD THE TV'S THEY DON'T BUILD THE PARTS. THEY ARE NOT THE MANUFACTOR OF ANY OF THE PRODUCTS THAT THEY SELL. THEY ARE NOT THE ONES THAT SHIP THE PARTS THEY DONT HAVE THE WAREHOUSE TO STORE EVERY PART, THEY ARE NOT THE SHIPPING COMPANY. THEY CAN'T CONTROL HOW LONG IT TAKES TO GET PARTS THEY HAVE RULES THEY FOLLOW. FOR EXAMPLE IF YOU BRING YOUR TV IN FOR TH... read more

Ryan 

on Dex Knows

13 years ago

Best Service Ever This store by far has the best customer service around. I was so tired of dealing with box store that don't know their product. These guys have a nice clean and respectable store. I would recommend them to anyone!!