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MercyOne Children's Hospital

2.7

About this business

Location details

East Tower, 1111 6th Ave, Des Moines, IA, 50314, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7340 reviews
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Lisa Johnson's profile image
Lisa Johnson 
2 weeks ago

Extreme Care Management Failures, Patient Neglect, and Unsafe Discharge I am writing this to warn families about the severe lack of care, administrative contradictions, and intimidation tactics within the Social Work and Care Management department at this hospital. My friend suffered a hemorrhage, requires intense neurological rehab, cannot swallow, and relies on a feeding tube. Despite this, the care has been profoundly negligent: since April 12, 2026, she has been placed in a chair twice, and she receives virtually zero qu... read more

Taylor Steffens's profile image
Taylor Steffens 
2 months ago

I haven’t had experience with any other NICU, but I’m willing to bet Mercy’s is the absolute worst. Poor communication amongst staff, no one knows the actually rules, some days I was denied to see my baby because I’m not her biological mother even though I had a wrist band to enter as I please. They allowed a random man to come inside and see my baby just because he claimed to be the biological father (shocker! he’s not) wouldn’t recommend this place if it was the last hospital within a 100 mile radius. 

Josh E.'s profile image
Josh E. 
5 months ago

Please think of the children! 

Melvin D “General” Haygood JR's profile image
Melvin D “General” Haygood JR 
7 months ago

Yes yes 

Averiana Murillo's profile image
Averiana Murillo 
8 months ago

My son was admitted on his birthday due to breathing problems from croup. The nurses and drs made him feel so special despite him being sick and in the hospital on his birthday. The drs were very nice, knowledgeable and compassionate. 

Frequently asked questions about MercyOne Children's Hospital

How is MercyOne Children's Hospital rated?

MercyOne Children's Hospital has a 2.7 star rating with 340 reviews. 

When is MercyOne Children's Hospital open?

MercyOne Children's Hospital is closed now. It will open tomorrow at 9:00 a.m. 

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